Oak Harbor Motors

"I am a 3rd generation local to the island, and there are a few businesses have stood the test of time... This is one of them. Your business won't last here if you don't run it with integrity. The owners go beyond that, by nurturing their business and the community with giving hearts and compassion - taking care of their employees, their clients and community members. I have been continually impressed by them in varying aspects, over the years, and cannot speak highly enough about them. Sales, service, support... Anything you need, go on in and they will help! If you want an enjoyable, honest, no pressure and thorough experience, look no further! Support local and get the local treatment in return. Thank you, Oak Harbor Motors, Horrobin Family, Jeff (GM) and Ray (Service Manager)!"

"If I could give negative stars, I would. Customer service is absolutely dead in this place. Contacted them to order a vehicle multiple times, first two times never even got a response, no call, no email, nothing back. Other times was told a lie on what they are able to order. More specifically, Margie has absolutely zero customer service- rude on the phone each time I had a chance to speak to her. Jeff, the manager simply doesn't respond no matter what you do. Considering we are trying to order the most expensive vehicle they have, I was hopeful that customer service would be decent, nope, not even close. It is worth driving somewhere out of town to get decent service, save your patience and go somewhere else."

"So far I’ve worked with Nohemy, she’s been extremely knowledgeable and outstanding in all regards! She was able to get my Jeep in for diagnostics the next day, and was exceedingly professional."

"I live on Whidbey and would not think of going anywhere else for my vehicle or service needs. I recently purchased a used RAM 1500 and could not be happier with the entire process. I brought the truck in for maintenance and found the professional technicians were the best! The entire dealership insures that you are a satisfied happy customer and one who will continue to visit them for your future car/truck/Jeep purchasing and service needs. They have proved themselves to be the best in the business. Buy Whidbey. Buy Local."

"One star review, however my one star review keeps getting flagged and removed. Ordered a new gladiator diesel from here. After the Jeep was train shipped to Kent Washington, things were delayed due to priority. I was told that all ordered sales were top priority. However, this turned out to not be true as two other shipments of lot inventory made it by truck from Kent to here before my Jeep did. Next issue, delay after arrival, bogus claims. Jeep battery had to be charged for 24 hours prior to pickup. (Why is a brand new battery having to be charged?- also call any other Jeep dealer, this isn’t standard practice.) During the “detail” phase before pickup, the hood was scratched and a candy wrapper shoved in the vent. Sweet thanks for the “detail”. Next, trying to get a feel for how service and warranty claims would go if I lifted the jeep- general consensus is that the service manager definitely works for Jeep and is not going to do you any favors if anything on your Jeep goes wrong."