Walgreens

"They advertise 1 hr delivery. I was sick and didn't feel like going out so placed an order. First I was notified the order would be delivered an hour and a half later than it was supposed to be per the promise, then I never got it. I called to check on the order and was told it was cancelled, "probably because there were not enough drivers". I asked why I was not notified and they had no answer, weren't even sure that was the reason."

"My partner and I scheduled our updated COVID-19 booster and flu vaccine at this location because it was the closest location offering the Pfizer option, to get this option we had to pay a bridge toll. They schedule vaccines appointments in 15 minute increments. I went in and received my vaccines without much hassle. My partner then went in for his scheduled appointment only to wait for 40 minutes before returning to the counter to ask how much longer his wait would be, at which point he was informed that they were running behind and told that he would need to reschedule as we had another appointment and had to leave by a certain time. The other appointment was scheduled for an hour and a half after his vaccine appointment. As a result we had to find another Walgreens offering the Pfizer vaccine option and schedule an appointment there for later that day. This Walgreens wasted 2+ hours of our time, a bridge toll, and the gas to go to another location for my partner to get his vaccines."

"Nobody seems to answer pharmacy phones. Always on hold for 30+ minutes and no answer. App notifies me that there's an issue with my medication pickup and to call the local store but can't seem to get in touch with anyone. Awful customer service. Hold music is monotonous and gets interrupted by a notification about every 10 seconds. Unnecessarily grating. Normally I wouldn't care but when I've spent 2+ hours on hold over the past week I've started feeling very strongly about it. This Walgreens needs to get their act together. The store inside is fine I guess."

"This Walgreens management and their supervisor employee scheduling is absolutely horrible. They run with basically one or two people at night after time you go in and there's no one at the register because they have the poor person actually out there stalking or taking care of other things instead of just being in the front. After talking to the girl that used to work there they're on the job training is absolutely horrendous. I need something from a pharmacy or that like you're better off going to Target or somewhere."