Bay Automotive
6936 North Military Highway, Norfolk, VA 23518
Location & Phone number
6936 N Military Hwy, Norfolk, VA 23518, United States
About the Business
Bay Automotive is a premier car repair institution located at 6936 North Military Highway in Norfolk, Virginia. As one of the three full service and collision centers in Norfolk certified by AAA, our ultimate goal is customer satisfaction. With an excellent reputation for quality repairs on cars, trucks, and SUVs of all types, we strive to exceed your expectations. In the unfortunate event of an auto accident, we work with all major insurance companies for collision repair and paint services. Our technicians are I-CAR trained and ASE certified, and we invest in state-of-the-art equipment to ensure top-notch service.
With a history spanning three generations of the Wilkins family, our roots in the Hampton Roads community run deep. Beginning with the founding of Norfolk Motor Company by Walter Wilkins, Sr., our commitment to keeping cars on the road has been a family passion. Today, under the leadership of Walter Wilkins II, Bay Automotive focuses on collision repair, service repair, and routine maintenance. Our expansion in 2010 to include Bay Old Dominion and 40th St. locations reflects our dedication to providing friendly, convenient, and professional service to our customers.
Whether you need maintenance, repair, collision services, or paint for your vehicle, Bay Service and Collision Centers is the place to go for a reliable and trustworthy experience. Visit us today and experience the personal touch of the customer-technician relationship combined with the latest technological innovation.
Photos
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They did an awesome job fixing my car and matching the paint. You cannot even tell it even had the damage to the back. Also they were fast. They told me when I took it in on Monday that it would be 3 to 5 days. They called me on Wednesday evening to tell me it was ready."
"Had my truck towed to Bay automotive from another mechanic shop after getting the run around. Kerra was AMAZING! She kept in touch, kept me informed and was very knowledgeable. The mechanics did an amazing job!!!"
"I took my 1999 Toyota 4Runner to Bay Auto and was greeted by Kerra Friar she was very truthful with what I needed to do to get my SUV back to running like new. She keep me in the loop the whole time and I ended up paying lest then I original thought. The mechanic was great and did a outstanding job. I am a 1000% satisfied with this company.. 5 STARS all the way."
"As a military family, finding a great auto mechanic/tech is very important to find when we move to a new base. We were recommended Bay Automotive on Colley Ave and I am so glad we went to them! It is the only place I take my car to -- Not only are they accommodating and fairly priced, but they are wonderful people! Everyone is so nice and they are straight-shooters -- never try to hoodwink and do everything in their power to help you out. They support the military families and understand that our time can be difficult to work around, so they always try to help to make it easier on us to get our cars serviced. I also appreciate that they take the time to explain & show me what is being done to my car. I 100% endorse and support Bay Automotive!"
"Great shop. Wonderfully patient and kind staff. Took my car in for an estimate and it was complete within an hour. Totally worth the short wait. The staff then sat me down and discussed all work to be completed along with accurate estimates and conservative timeline. I look forward to getting this work done soon. And I'll be back to update this post to share how well this shop's staff can fix a car and make it practically brand new."
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