Hyatt Regency Dulles

"Our experience checking in with Thalia at the Hyatt Regency Dulles Virginia exceeded expectations. Thalia seamlessly handled multiple tasks, making the process of checking into four rooms a breeze. Her exceptional communication and top-notch customer service added an extra layer of satisfaction, making our visit truly memorable."

"They go into your room even though you put the do not disturb sign on the door. The staff will go through your belongings. Do not recommend trusting this establishment!! Edit: Since Management believes my claims baseless I will share details that items where discovered missing after we left the hotel so we did not have an opportunity to talk to the desk as we were TRAVELLING. Regardless they even took pictures themselves that they'd entered out room despite the do not disturb sign on the door the entire stay. They will go in to your room and mess with your things. Management is clueless and the staff are thieves. The items that were messed with weren't expensive and easily replaced which is why I decided not to press charges."

"The staff was very pleasant and the rooms were very spacious. There was a small issue I had with the initial cleaning of the room but the staff was happy to accommodate and rectify. The breakfast buffet was pretty sad but we all know how hit or miss that can be when traveling. The only other weird thing was the cafe salads were dated 2 to 3 days into the future. I admit I did eat one that was only a day into the future and it was still pretty fresh. Overall the stat was very pleasant and I will choose to stay there again when I'm in the area."

"As a category 1 Hyatt we were very very impressed. The rooms and lobby were in good shape and nicely kept. We had helpful staff every time we needed something. The breakfast was good etc. There were some conferences going on in the attached conference center during our stay, so it seems to keep fairly busy. The fitness center and pool were smaller but nice, all three elevators were working all the time and housekeeping would bring items we requested fairly quickly. The parking was very convenient and always had a few open spaces. Im guessing the reason they're not a higher category is the slightly outdated decor like florals and the dining area, and the bathroom showed signs of aging and poor ventilation. With bathroom remodels and a dining area refresh, this property could certainly command a higher price. It was a nice stay so we will be back in the future."

"I recently had the pleasure of dining with my family at the Hyatt Regency Dulles and I must say, the experience was nothing short of amazing. And much of that can be credited to the exceptional restaurant manager, Paul. From the moment I stepped into the restaurant, Paul's warm and welcoming demeanor made me feel right at home. He greeted me with a genuine smile and made sure I had a comfortable and enjoyable dining experience. Paul's attention to detail was truly impressive. He not only ensured that every table was impeccably set, but he also personally checked in on each guest to ensure their needs were met. What impressed me the most about Paul was his ability to handle every situation with grace and professionalism. Whether it was managing a busy morning rush or addressing a special request, my brother’s favorite pancakes. Overall, my experience at the Hyatt Regency Dulles was made memorable by the exceptional service provided by Paul. His dedication to his role as a restaurant manager was evident in every aspect of my dining experience. I would highly recommend visiting this hotel restaurant and experiencing Paul's impeccable service firsthand."