Liberty Pawn & Gold

"purchased a “Brand New” Portable AC unit , brought it back 4 days later because a HVAC pro told me that the evaporator condenser coil seemed to be working improperly . was then told when i brought it back that i could only get store credit in return , and that in fact it was user error and leaking from a drain plug located on the bottom , even an employee pulled the plug and saw that that itself was holding water , it was leaking on the side opposite of the plug . then told they could either buy it back for half the price they sold it to me for , or store credit . bad reputation , bad customer service . stick to a pawn and gold on plank road , they treat their customers right"

"Everyone here is always so professional and friendly, willing to work with you and come to reasonable prices. Selection is unrivaled for the area. Absolutely recommend Liberty Pawn over any other in the area. Will be back!!"

"I brought my pc to pawn and after 30 minutes of trying to convince me that is isn't worth that much they offered 375$. I agreed because I had to for personal reasons then they asked for my name. After they agreed to 375 I heard him say something about a comment. They lied trying to say they didn't want it any more because it's not worth that much after having a 45 minute conversation about the value AND agreeing to a price. After I asked what comment was attached to my name that made them change thier mind (if there was a issue or error I wanted to fix it so this didn't happen again). Instead after a long pause and 1 of the employees walked away unable to explain the change and the other employee just said it's to much risk. If it wasn't worth the risk then why did they offer me anything. They are liers to save from feeling uncomfortable instead of just explaining the issue. Now I wasted a hour, drove there for nothing and they couldn't give me a reason. Not worth your time. Try the other pawn shops around."

"Brought 2 gold diamond rings in to see if they would be interested. I purchased both rings from reputable jewelers and knew the diamonds were authentic, the older gentleman pulled out his “diamond” tester and told me they were fake diamonds. After I called him out on it he retested and sure enough they showed positive for diamonds. What a scam trying to rip people off. Be aware!"

"Awesome customer service! Fair, fast and friendly. Joshua was exceptionally knowledgeable, personable, and professional. Kelly and Brad were super nice and helpful. They all made my first time visit pleasant. I will absolutely go back again and again. Definitely recommend!"