Pham's Car Care Center

"Update on response given : This business is completely dishonest and lying about any attempt To help or fix the issue, they took our money and attempted to tell me to “pipe it down a notch” when I was upset about them not willing to help us or refund us on the issue that was supposed to resovled $400 later. They lied and neat around the bush telling me “we didnt know you wanted it to pass a safety check” Why would we pay all This money to get it checked of we didnt wantthe vehicle to pass??!!! Please do not believe anything they try to publicly address tnese people are scammers!!! Horrible absolutely horrible customer service they took our money. We spent almost $400 for them to do a diagnostic check. The lights were completely fixed after a week of driving it at all came back when talking to this man on the phone which supposedly was the owner he tried every trick in In the book to tell us that he didn’t know us for a diagnostic and refused to fix our car or give us a refund. Please do not take your car here they are scammers. We will definitely be filing a civil issue and reporting them."

"Such a wonderful, family-owned business! Went in today for my Virginia Safety inspection, and was immediately greeted with a warm welcome. To my surprise, so was my dog, Bernie. I really appreciated how quickly and efficiently the test was completed, and Bernie really appreciated the attention and pets from the friendly owners. Thank you again for the wonderful and super convenient service!"

"This family run business has been taking care of our cars for over 20 years. They have kept our older cars safe and on the road and our newer cars like new. They have always been completely honest in identifying the issues that MUST be done now to either a) prevent further damage later or b) to keep the car safe. But they also let us know of issues that are progressing, but don't need to be fixed at this time. I have always felt like they are looking out for our best interest and they become a partner in the long-term care of your car. We have recommended them to many other families who become long-term customers. If you are new in the area, don't understand cars, or you value a long-term relationship that takes care of your car, this family of mechanics is for you."

"Absolutely stellar customer service. I’ve been taking my 1999 Acura here for 8 years and they’ve kept it running beautifully. Their pricing is super fair, they’re always honest and straightforward, and get any work done really quickly."

"Quick service for emissions and safety inspection. Dropped off at opening, two cars were complete in 1.5 hours. Came back a week later for re-inspection and experienced the same quick service. Will definitely visit again. This shop only accepts cash for state inspections, fyi!"