The Baron Hotel

"DuPont Circle is a great location, lots of restaurants, few wine shops and historic too. The Baron was disappointing, the rooms are TINY, poor bedding, I think it was inexpensive memory foam. But it was CLEAN! There are several other affodable hotels in the area. We stayed just one night at the Baron."

"I contacted the property 3 days before my reservation to change the dates. I was told I must change the dates in the app. I requested the change, but there was no response. A day and a half before my reservation I called again. The person I talked to said his shift was ending and that he would leave a note for the next person to handle it. He said if I didn’t get the approval by the next day, I should contact them again. The next day (two days after I requested the date change), I received a response that my request must be submitted by the booking agent, not me. I called Booking’s customer service who then called the hotel with me on the line and got the voicemail repeatedly. Booking then sent an email to request the change. They told me that since it was then less than 24 hours before the reservation they cannot directly process the change for me and need to talk with the hotel. Finally at 1 am of the night my original reservation was for, they denied the date change request saying it was put in too late, despite me calling 3 days in advance originally and putting in a request in the app at the same time, as well as calling the day before my reservation and being told that I could call back the morning of my reservation to handle it. I travel a lot for both work and pleasure staying in hotels for about a quarter of the year, and I have NEVER stayed in a place with such incompetent staff. With being told conflicting things and ridiculously long response times, it seems as if their goal was only to procrastinate until the reservation time in order to just keep my money."

"Avoid at all cost. It’s simply a scam. Well, the price is low. So, you may expect some drawback. But in this hotel the list of problems are too long. The hotel is overall dirty, the room has mattresses that is probably never been washed, all sorts the insects/ bugs shares the room with you, wifi don’t work, noisy place, rooms are not soundproof, careless management, won’t help you with anything. The hotel would have had 0 star review. Only reason it is not is probably because they scammed the reviews. I myself recognize one person with 5 stars who was in the reception."

"I would give 0 stars if it was possible. The hotel has several problems: 1. Rooms are not clean. The carpet is so dirty that it has become hard and crunchy after soaking hundreds of years of dirt. The walls also have stains. Though they provide room service every day, but it doesn’t help. 2. Terrible and awful Wi-Fi speed. Actually there was no wifi at all at night. When we object, one of the stuff said it is not her problem. 3. Bugs! There are small centiped type of bugs. I have encountered three times! 4. The washroom sink leaks. 5. 0% soundproof. The noise from the roads even enters the room. 6. Awful management. Nobody takes any responsibility. 100000% sure never ever going to stay at this “thing” again."

"Room was small and clean. AC/heater, water pressure & water heater were great. Staff were friendly & helpful. No fridge and microwave, but perfect for a short business trip. It is an older hotel that the flooring is quite uneven. Coffee and tea are provided by the front desk. It's walking distance to a fresh market, restaurants, pharmacy. Price was a bit high, but I guess that's just DC."