Tire Choice Auto Service Centers

"I pulled off the highway with a 3-inch nail embedded in my tire, which was slowly deflating. I called the center and asked if they has any openings. They said to come right over. The technicians put my car on the lift, plugged the hole in my tire , and had me out of there within 25 minutes. Very happy with the service!"

"I am sitting here right now. I called Monday for an appointment, got here the guy said he couldn't find it. How when you asked me for my information when I called. I dont know if I am being fit in or if they are honoring the appointment I set on Monday? Then asked me what kind of tires I ordered. Never told me if he found my tire order that had been delivered the Friday before. Today is Thursday. I was given an estimated wait time of two hours on the phone. Pretty much the guy took my keys 45 mins ago and told me it would be a while before they would get to my car. Unapologetic and unprofessional already and they haven't touched my vehicle. If my tires hadn't already been delivered here I would leave. I will never ever come to this location or probably even this company ever again. I will be making contact with a general manager as soon as I leave."

"I had reached out to this company after having a flat tire and unable to find anyone to service it. I called Frank and he was very kind and nice and told me they could assist me. Frank and his team was wonderful. They did a great job on my car and service was not too long. Thank you for your help."

"Tire choice took me with no appointment to help get the locking lug nut off my truck which no one else including the dealership could do. They alsobgot me marching replacement lug nuts and have everything thing done in just over an hour. Mary who was the one who helped arrange this was the most helpful, pleasant, and honest person I've worked with in a long time. They truly earned my business and will go there for all my tire and wheel needs. Thanks, I highly recommend!"

"Went to Tire Choice in Newport News across from Kiln Creek. It's nice, clean, and spacious. I went there last year for my state inspection and the staff were really nice. I felt they were honest and not trying to take advantage of me because I am a woman. Today I went there because the undercarriage thing was hanging. Frank, the manager fixed it and didn't charge me! This was a blessing as life can get to you and I had cried earlier today before going to my appointment and that just made my day! Plus I was only there less than 30 minutes."