Lantern Tavern

"We come to your establishment once a month for a Thursday night trivia girls night. We thoroughly enjoy our time together and trying to win trivia! Our service the last three months in a row has been worse than terrible. Somehow we cannot get away from having Heather as a server. It has been taking almost 2 hours to get our food out and refills and drink orders are nonexistent. Tonight we went to the bar multiple times to get beers and bloody Mary’s and such. We have asked to speak to management, but we are told that she is the manager. I am not really sure how because she always seems high as a kite and honestly does not know up from down. Your establishment is losing money by having her as a server because we would definitely order 2 to 3 more rounds if we had a server, who even knew who we were or that we even existed. The bartenders are super friendly and nice and very helpful but I don’t think they can even keep up with what she is trying to do. Tonight she disappeared from the floor for over 45 minutes. We are not the only table having issues with her. There were three tables tonight That asked for food and refills and a manager multiple times. It is getting really ridiculous and I hate to think that you were losing business because of one person. We are looking at possibly moving our girls night to a different establishment because we come out for a good time and we all leave irritated and frustrated. She never brings back the correct change and half of the time she brings back another ticket for getting we’ve already paid. I would really like some feedback from you on this please."

"Went out to drinks with a coworker on a Tuesday night. Plenty of seats available, but I'm not sure why. The waitress was nice and got our drinks in a timely fashion. Drinks were great, and no fuss was made over asking for a different vodka. We split the beef nachos and there was plenty there enough for 4 people! Music was a bit of a hit or miss, but overall had a wonderful night."

"This is the best bar in Lubbock! Great food and drinks! The atmosphere is simple but very comfortable. I've spent many entire nights enjoying myself with friends well into the early morning hours. A word of warning: they don't mess around with the spices. The food is delicious, but if it says spicy, they mean it!"

"Nice bar with friendly bartender & service staff. Sunday night, quiet & slow-paced but they still provided salsa & chips even though the kitchen was closed. Great chilled Martini."

"Best bar in Lubbock. The patio is open to dogs and staff are welcoming to them. Tanner is one of the frindliest bartenders I've ever met. He takes the time to introduce himself and his knowledge of drink as well as local culinery scene is exceptionally helpful as an out of towner."