Castlewood Apartments

"I have lived here for almost five years and I have no complaints. Everyone at the leasing office has been extremely helpful and kind. If you're looking for an affordable, safe, and secure multi-family housing complex in this area, I would recommend it. There are cameras, security, and working gates. The gym on site is easy to access with the same mobile app that opens the driving gate and it's nice to be able to exit through the walking gate at the back of the complex to get to Freed Park just across the street. I would still be living here if I didn't need to move for work and personal reasons. Thanks Krissie, Christy, and Joei."

"I’ve been living here for 3 years now and very much love these apartments, I love the gym and how we have to have an app to have access to the apartments and the other amenities, I love how quick the maintenance responds to anything needed to be fixed, the leasing agent krissie has always been super helpful and an overall joy to talk too… def recommend"

"This place is AMAZING. I visit my Son quite often. The staff there is kind, polite, caring and professional. Mrs. Krissia Torres in the office is the BEST. She is the most caring, courteous and loving person. Always helping everyone and it's always "Service with a Smile" .. Everything is kept so nice and neat and the office and grounds are kept spotless. The Location is a PLUS .. I can't say enough good things about this apartment complex."

"I have been living here for five months and so far I like it. The neighbors are friendly and usually quiet. Maintenance is quick. My biggest gripes are that we are paying for an amenity that we still cannot use (the gym). When we first toured these apartments, that office lady said that the gym would be open by the time I was moved in. This was a main reason why we even moved here, to live in a complex with a gym. Yet, many months later it is still not open. I was lied to and that bothers me. For that, i give this place 3 stars. Roaches are also a problem. The day we got the keys to our empty apartment, we found at least 10 roaches that night. They are not as bad but I still see at least 2 everyday and I hate it. Edit: I am adding to my review and changing to 1 star. My brand new car was vandalized some time during the night. All four of my tires were stolen and the car was left on blocks. Mind you, I only noticed this later on, at about 6 pm. Meaning everyone has been walking by my car, maintenance people, office people and all. No one has said anything. The gates and entrances are always left open and unlocked. This place needs better security and cameras! This is ridiculous, I am thinking of breaking my lease and never looking back!"

"Been living here for two years so here are some pros/cons. PROS: - Near I-10 & 610 (easy access) - Located near a Park - Water bill not too high (under $50) - Single bedroom isn't too small & under $800 - Security after hours - Fast payable rent available online - Quiet - Did not go under water during Harvey (Cars) - Somewhat decent exercise room - clean pool CONS: - Parking is horrible (not enough spaces) - Electric went out (hottest day of the year BTW for 3 days) - Water occasionally goes out (on the worst days, Friday/Saturday or Sunday) - Roaches (They're everywhere but never have I had to fight off so many since I've lived there) - People don't pick up after their animals (At one point, someone was even throwing cat litter at the corner of our complex) - Washer/dryer started off like at 1.35 now up to 1.60 (less than two years) Overall I'd rate this place as average. We've had issues w/the AC leaking and being moldy, water leaking into the living room and front of our apartment and above our shower but all that stuff I've dealt w/before at other places; Can't really escape from that sort of thing. The only thing that really bothered me was the roach infestation, not sure how or where they were coming from but we just accepted the fact that we have to wash everything every time we use it. I'm thinking they'd have to just bomb the place after we leave because they've sprayed and until recently, they've somewhat diminished. Also, seeing how much water that came in from the hurricane, I would think it would have to deal w/the outside of our room not being patched up correctly. Another thing would be the parking; we are given tags when we first move in yet there are still a lot of cars w/o tags and hogging the parking lot. If you have visitors, they're SUPPOSED to park in front of the office w/a visitor tag but haven't seen that before. Chances are if you come after 10PM (any day) you might have to park outside the gate, near the park."