American Body Works Inc

"My car came to American Body Works without a cracked windshield but was given back to me with a cracked windshield. I asked American Body Works to replace the windshield as the windshield developed the crack while the vehicle was in their possession. The office manager stated that the windshield cracked due to a change in temperature. To give some history, I've had this car since 2017 and it has always lived outside, during our winter freezes and scorching hot summers and the windshield has never cracked. The office manager also stated that she spoke to the owner and there is nothing that they can do, which is simply untrue. There is something that they can do, replace the windshield, they are choosing to do nothing. After the office manager stated that American Body Works will not be replacing my car's windshield, it was time to take another ride share to pick my car up. The office manager stated that the keys to my car will be in the lock box at the front of the shop and she also gave me the code to the lock box. When I arrived to pick up my car, I was shocked to find that the door to the lock box was wide open with my keys, meaning anyone could have taken my keys and stolen my car. How hard is it to close and lock the door to a lockbox? What i think happened is an employee put something hot like a heat gun or a cup of hot coffee on the windshield and that is what caused the windshield to crack. Again, none of that is my doing. I do not recommend that anyone use American Body Works."

"I stopped by yesterday to get a quote and ordered the part needed for my car. I was very surprised to receive a call from Shauna that afternoon stating the part had come in from the dealership and they were able to complete my repair this morning. I have been here a few times over the last 8 yrs and have received the most professional service from Shauna and Pat. Thank you for always being honest with the work you do and providing the quality of work you do and most importantly making it a pleasant experience!"

"Best Auto body shop around! I only trust Pat and his team with my cars. He has done a number of black out kits for me and stands behind his work 100%. Dropped off another one of my vehicles to Pat after he didy black out kit to do a cam kit, supercharger and tune!"

"Dropped by the shop to get an estimate on having a few small and one good sized dent taken out of my truck. I was scheduled for a week out and I was good with that. The shop called me 30 minutes later and said they could do it that day. I dropped it off at 130pm and picked it up at 500pm. The work was impeccable. I couldn't be happier. Customer service is top notch. Everyone in the shop was a pleasure to deal with. These guys are the best."

"My first experience with American Body Works was when someone backed into my Corvette in a restaurant parking lot. They felt so bad about it that they insisted that I take my Corvette to Pat at American Body Works. They literally came into the restaurant and found me and insisted on returning my Corvette to mint condition. They were so sincere that I trusted them and took it there. The repairs were so perfect that I could not tell it had ever been damaged. Since then I have sent numerous friends and family there and the results have been outstanding every time. My elderly aunt's car is there right now and the level of customer service has been fantastic. Shana the office manager is exceptionally good at what she does. She wrestles with insurance companies every day to ensure that all necessary repairs are completed. Their prices are very fair and reasonable unless you ask an insurance company of course. I have very high expectations and they exceed my expectations every time. I give you the highest level of assurance that they will take great care of you and your vehicles."