Vanderbilt Center for Women's Health Pleasant View

"I went for my first appointment at 7 weeks along, got treated as if i wasn’t even pregnant and like I was wasting their time because I got told “most women don’t come in before 12 weeks because there is nothing we can do” actually there was something yall could have done. I switched because of how I got treated and now at 11 weeks I find out I’m having a miscarriage which happened at 5/6 WEEKS. Y’all refused to do an ultrasound before 14 weeks so now I’m just finding out about loosing my child because yall didn’t want to do an ultrasound. Now I’m grieving and angry because I could have known of my lost earlier than now."

"Content- misdiagnosis, not taken seriously, forced to birth on back without an epidural. I had my entire OB care here for my Jan 2024 baby. I never saw a doctor just midwives and PAs, which I have no problem with I just assumed I’d see a doctor eventually (first time mom) I do agree with some reviews stating they don’t give a lot of information about red flags to look out for in pregnancy and almost all concerns were just dumbed down to a pregnancy related. I want to emphasize I believe all the people I saw were very kind so I was contemplated on reviewing this place. The people that deliver the babies split their time between the clinic and the hospital. When I was 20lbs weeks pregnant I had severe chest and back pains I went to L and D for. The midwife said it was a strained muscle and I said I haven’t done anything to strain it. She had me take a muscle relaxer to see if it would help. The pain didn’t go away with the muscle relaxer just got more localized and I said that and she sent me home. I went back in to the ER and they told me I need my gallbladder removed and the ER was correct. I had a failed induction January’s 10th and was sent home after 4 doses. The cytotec triggered contractions that did not stop until I gave birth 7 days later. I was in and out of L and D that whole week begging for some relief. The only person that helped was Mackenzie who gave me a shot of morphine that took some of the pain away just enough for me to sleep. My contractions were so painful that entire week but I could get thru them but I was going crazy with no sleep. Nobody truly took me seriously because my contractions were not consistent in time. I was crying the 16th saying I can’t do this anymore- completely exhausted from being awake for days which I disclosed when I got to the hospital for help, they monitored me for only 30 minutes and checked me (only a fingertip “doesn’t happen that quick for first time moms”) and Monica prescribed me anxiety medicine. I never said I anxiety I said I’m exhausted and need help… have they never heard of maternal exhaustion? As they discharged me on the 16th I was bawling crying and the nurse said she was really sorry. Anyways my water broke shortly after (few hours later but it was the 17th) got to the hospital within 12 minutes of my water breaking. Got admitted to L and D quick(was screaming like crazy contractions still inconsistent but I was scared bc there was blood)- had blood dripping down my leg and without even checking me “are you sure your water broke?” Obviously… they check me and say your “complete” and I didn’t know what that meant so all I could say was “epidural” they said there was no time for pain relief and that they had to get Monica (the one who gave me anxiety meds hours earlier and also told me I had a muscle strain when I really needed my gallbladder removed) she came in checked me again. Said the neighboring room was giving birth too so she needed to go back and forth. I’m not religious but BY THE GRACE OF GOD Monica got replaced by a doctor. My last week of pregnancy they made me feel so unsafe in their care, I felt unheard, like I had no value as a person. I pushed for an hour and a half (pretty sure they could’ve administered pain meds since they wanted to administer pitocin half way thru) the whole last week of pregnancy hurt my heart beyond belief I now am seeking therapy for how traumatizing it was to ask brick walls for help- my first week back home I could barely bond with my baby bc lots of things were triggering flashes of me being back in the room begging for someone to truly help me. Also they forced me to give birth on my back without an epidural. I asked multiple times to do it on my side bc that’s what felt best and they said no and wouldn’t even let me hold my hands where I wanted them. I was robbed of a half decent birth experience. Truly has ruined the thought of ever wanting to expand my family ever again. To think all this happened to me and the most I’ll probably get is a “sorry, contact patient relations”"

"I had 1 visit that went great. I am 5 months pregnant at this point and have yet to see a doctor due to rescheduling. Everytime it is due to doctors being out for the day. I'm not sure when they actually work. I have a high risk pregnancy that needs constant attention. When they call to reschedule they always ask to book a couple weeks out. When I tell them I can not wait that long they ask if I have even confirmed my pregnancy. It was confirmed at thier facility. I'm not sure they even look at my record. I see reviews from a year ago with the same complaints and the owners response its because they are in the middle of a move. That's a year ago and the same problem exist. Every other response to a bad review is a pre-made response. I dont believe they care to fix the issues at hand. Even when i told the lady i will find a new doctor she seemed happy about it, instead of fixing the issue.I would highly recommend finding another facility that actually cares about thier patients. **UPDATE** So I decided to give them another chance. Huge mistake. This place honestly shouldn't even be in business. Went for my 20 week check up( a week late) which should consist of bloodwork and a ultrasound. Needless to say they did not schedule bloodwork or an ultrasound. She said she would get me scheduled for it asap. Went to reschedule and she did not even order it. My appointment was with Philpot and any question that was asked I got "probably". Brought up some back pain that is new and "probably " related to the pregnancy and she didn't even look at my back. So questions were not even answered. The only good thing about this place is the receptionist that felt bad and swears she is going to do everything she can to get me in for the stuff I should have had done today. But at this point I am looking elsewhere again, because I just can not trust them. Also looking into filing a complaint with the state because again this place should not even be in business."

"I had surgery with one of their Doctors on the 19th, the pathology results been back since the 26th, they refuse to give them to me. Want me to wait til next week. Why would you have a patient sit and worry for a week to find out if they have cancer?????.worrying through holidays, when you already have the results? What is wrong with these people?"

"I'm actually still here, sitting in a ice cold room with just a sheet over me. 1st appointment had to be rescheduled, because the provider they scheduled me with didn't perform the procedure. Now at the reschuled appointment, they obviously can't tell time. What is the point of an appointment, if you are still sitting there waiting to be seen? Wouldn't really be to aweful, if the place wasn't so cold! Don't tell a patient to undress and sit in a cold room, unless you are ready for them. Brrrrrr"