Goodwill Retail Store

"selection wasn’t all that great. very short staffed but the workers were very kind"

"About like any other Goodwill. We didn’t have an issue with anything or anyone. Selection was right on par with everywhere else. Everything was in order and was easy to find. Every employee we dealt with was nice. The one who checked us out was super pleasant. Like most Goodwills, the line was long as they only had a couple of people working the checkouts. But wasn’t super slow. We found several deals on items and was happy. I’ll be back to see what kind of deals I can secure in the future."

"I just want u to know that I have been in this store so many different times to buy stuff and I would like u to know that I am never coming back especially when the management team and the employees are rude. Not all employees and not all management but a lot of the employees there are rude. Maybe they don't like their job or maybe they don't like each other but someone needs to speak to them all, because it's upsetting to come in there and see them being rude with each other and then they be rude to us customers. I rather go back to Rivergate and Gallatin to buy my stuff. The floors are nasty, and there have clothes everywhere."

"We just tried to drop stuff off at the GW in Hendersonville and they told us it was an express so they aren’t taking anything else until tomorrow. For a company that begs for donations, they sure have lazy people working at their drop off locations. Disgraceful!"

"I’ve finally had the courage to write this review. I’ve shopped from this business for so many years and once in a while I experience some type of attitude or racism from certain employees. I brush it off but today I had my limit to where hopefully this can be fixed by management after seeing my review. The older lady in the front by the register I accidentally came across her into her in a corner of an isle and she demands me rudely to “go that way” pointing her finger to another direction. Didn’t hear a “I’m sorry or excuse me.” I proceeded to go where she pointed and told her myself “ I’m sorry ma’am.” She ignored and kept walking. The other employee was another man who was putting up clothes into their proper isle from a rack. He goes to the isle I was shopping at and he just gets infront of me and hangs the clothes and walks away. Didn’t say excuse me. I let it’s slide then he comes again a minute later and squeezes it infront of me again and I backed away and I said “excuse me” same thing he ignored me and walked away. We need friendlier employees in this store. I’ve never experienced this type of attitude at no other goodwill in Tennessee."