Walmart Neighborhood Market

"Went to Walmart to go cash a check at 2551 Whitfield Rd., Clarksville, TN 37042 as I approached the check, cashing counter there was an older black lady she seem to be very friendly at the moment however, it turned out to be that she was old hack that was super disrespectful now we all know that I’m trans she asked me for my ID. She keeps staring at the ID as if it wasn’t me on the identification. She kept asking me questions that didn’t pertain to anything that we were doing at the current moment. She asked me if I had lost weight because on my ID I did have more weight on me. I’m a little smaller than I was before, so I replied, very manageable and let her know that I did lose weight. I chuckled it off, left it alone, she tells me to give her a minute she calls over two other guys two white guys they’re all pointing at my ID and staring at me now after about two minutes or so she tells me she can’t cash the check it’s not going through now we all know that that’s a lie. The reason they didn’t cash my check is because they felt like the person I was on the ID wasn’t me, but the way that they handled it was very unprofessional and sickening. I’ve grown a lot, so I’m not confrontational all I did was I left the store after about 30 minutes or so I start thinking in my head like hey should I let this go or should I contact Walmart and ask to speak to a manager, which I should have done the moment that I was there, but I just had so much going on. I couldn’t even think to do so, I called Walmart to ask to speak to a manager they put a manager on the line. I explained to him what the situation was again I wasn’t rude. All right, and/or acting out of negative manner in which I should have. After fully explaining to him what happened he says thank you for providing me with that information. You have a nice day and hung up in my face. I kept calling I called numerous times nobody answered. Lawyers are now involved for discrimination. I’d never go here again ever. I’m a new resident of TN which makes it even worst. I will not name drop, but I do have names of all parties involved."

"I was in deli line behind a gentleman for more than 5 minutes he was not even acknowledged so he walked out of line. I then walked up and waited a few minutes and then walked over to the hot foods section and asked was there anyone else working and she then walked over to cut what was needed. This store has been needing training in customer service. Even if you are busy, you acknowledge your customer and inform them if there is a task you need to complete."

"I do not like working all day and then go shopping and then pack my own groceries. I feel I've been hired by Walmart to pack my own groceries. I like The Smiling Faces of the clerks I like a quick Chit Chat while they are ringing up my groceries. I like it being personal."