Zen Massage - Charleston, SC

"I've been going here for 2 years and it's always a great experience. Everyone is friendly and professional. I leave relaxed and we'll. I've come for relaxation and also for muscle aches from running and it always helps! I also think the value for the service is unbeatable."

"I've had massages from walk in places all the way to full on spas and zen massage is up there with the full spa quality. I never have a problem booking an appointment and I love that you can pick who will do your massage. Staff is always friendly!"

"Customer service not as welcoming. Last 2 massages were rundown Last aromatherapy was only fairly done. 2 lymphatic massages earlier in year were exactly like later rub downs. Will give away $325 left on massage card to friend."

"I walked in to try and get a massage or get information on how to do so since the phoyee t straight voicemail when I called 3 minutes before walking in. The girl at the front desk looked as if she was interested in speaking after I said I didn't have an appointment and proceeded to tell me to go online or call first which I did but none answered. I didn't get a massage nor did she try to schedule an appointment for me. I think she needs a class on customer service O am glad I didn't get a massage there and I won't ever try that spot again"

"I went in here first week of July to schedule a massage for a gift card I received. I informed the girl in the front it was for a Swedish massage. She scheduled without verifying info, like male or woman masseuse and even length of massage. I had to cancel that massage because she scheduled it wrong. 1st mistake. 2nd girl calls a couple days later, and I inform her that I have a gift certificate for a 90 minute SWEDISH MASSAGE. The idiot on the phone, unbeknownst to me because I did NOT get a confirmation email, scheduled me for a 90 minute deep tissue massage instead of Swedish. 3 weeks later, I arrive for my 90 minute Swedish. I get the worst massage of my life, so uncomfortable even after telling the masseuse twice the pressure was too much for me. I did not enjoy the massage. My massage ends, and I inform the girl up front, JORDAN, that someone in house messed up my appointment. She goes on to tell me I have to pay the difference in price, when it was THEIR fault I was scheduled the WRONG massage. There’s a bunch of IDIOTS working here, such a shame because I’ve been going there consistently since about 2018, this is the first time I had an unpleasant visit. And to make matters worse, my gift card had a $10 tip on in that covered the full massage. If the idiot JORDAN had just inserted the gift card instead of arguing with customers, she wouldn’t have lost the company business. Idiots!!!!"