Sunshine House of Aiken at Centennial Ave.

"The experience I had with this place is mind blowing. Since day 1 of the 10 months we were there !! Toddler came home with a large patch of hair missing , and all they could say was maybe he pulled it out ( get real ) wouldn't let me review cameras or anything, just had to take there word for it. My baby had a hair full of coily curls , I cried when I was forced to sit through his first haircut. Toddler rooms are always inconveniently and unexpectedly closed due to staffing. Teachers literally come and go( my toddler has had about 3 different teachers in 10 mos/ after schooler has had about 3 teachers also) Building also floods a lot( Another reason to close ) Bridgett & Donna are both rude, unprofessional, and unaccountable, but talk a good game at first!! They also did not communicate a case of hand foot mouth disease!! The teacher told me personally on accident !! The corporate office isn't any better, it takes about a week of phone calls and e-mails to even get a response from anyone. This company overcharged me hundreds in tuition and registration fees, which took weeks to get straightened out. I have always thought very highly of the sunshine house but this facility has given the corporation itself a bad name. And corporate made it worse with the slow response times and unfulfilled commitments. This company couldn't watch my dog at this point !! With the price of tuition I expected the highest quality of childcare! Keep searching parents , this IS NOT the one !!!"

"The Director DONNA MAYER at Center 57 on Centennial Ave is very unprofessional and rude. I over heard her talking rudely to one of her staff that I know for a fact cares for her children and her job. After I found out she fired the same staff employee for no reason, I no longer want my kids attending that Daycare. Along with a few other parents,we will be withdrawing our kids. DONNA MAYER NEEDS TO BE FIRED AND REPLACED WITH THE YOUNG LADY I BELIEVE HER NAME IS BRIDGETTE,THE ASSISTANT DIRECTOR. TO THE YOUNG LADY THAT GOT FIRED, HUNNY I'M SO SORRY THIS HAPPENED TO YOU ."

"Started out wonderful but there's alot of miscommunication here. They only the kids who are potty training twice... when I picked my son up earlier this week he had not been changed and had poo in his pull up. They have lost my son's belongings the day I went up there to withdraw him. My child will not be going back here again. The director is ok but she tried to persuade me not withdraw my child after a miscommunication error with her assistant amd also told one of the staff members not to worry about my child's missing clothes."

"The director from the location on Centennial Dr. is horrible no communication skills at all .She is very rude and unprofessional. Per my child who is 8 yrs old and goes after school they receive some sort of cheese /crackers everyday for snack or cheese and bread ( hard as a rock )or cottage cheese plus TAP water .I received a Covid voucher for a year and with that they were not clear on my payment responsibilities and therefore became aggressive and tried to charge late fees etc even though they are being paid by the voucher program . In my opinion they have a high turnover rate with staff and with the transfer of children . I do not recommend this facility what so ever . Forgot to mention they charge $90 for after school care from 2:30 to 5:30 and can't even provide a decent snack ."

"The director is HORRIBLE! No Structure in this facility at all. My 2yr old son was snatched up by a worker and told to shut up on camera and she is still employed at this facility. (During covid every daycare was short staff supposedly) My son and other children have been bitten on several occasions so severely it has bleed causing a permanent scars. The final straw was my son was bit 3 times in one week and left with a wet and soiled diaper on from 8:30 a.m. to 3 p.m. TOTALLY UNACCEPTABLE!"