Brighton Place Apartments

"I love the location of Brighton and the rent is affordable. Just would like better communication with the office."

"Been living here for a month now...it's incredibly difficult trying to get in touch with anyone in the leasing office (if they're even there). Someone from the leasing office sent my partner a text saying that we have an outstanding balance on our account, an account that neither of us can log into. We've both tried multiple different sources of communication to try and get in touch with literally anyone and no response... I know for a fact that we've paid everything that needs to be paid on time and have receipts stating so. My main issue is the complete lack of communication. Please reconsider your move here if that is a problem for you as well. I understand that this apartment complex has a shortage of staff, but if you're going to state that your tenants have an outstanding balance, at least inform them of what the balance is."

"My partner and I moved in to Brighton Place back in May this year and we both have never been more happy with our decision to do so. Prior to then, we really had a hard time trying to find a place that would be located in a nice area, dog friendly, give space/storage, AND be reasonably priced. The apartments at Brighton were newly renovated; new carpet, hardwood flooring, appliances, white countertops and cabinets - which really give the place a clean and fresh feel ( I don't think they updated the pictures on the website but it really is beautiful!). The landlord Ponsavon is excellent when it comes to communicating- we can always reach her by phone or email and any issues that have ever arose are taken care of promptly -SAME DAY (my partner and I have rented twice prior to this and have never had this type professionalism). The maintenance crew Dan, Rico, and David really are friendly and amazing- they, along with our waste and landscaping team, keep the property looking neat and clean. Not to mention the location---- the apartment complex is a quick 5 minute drive from I20 exit(makes getting to work a breeze), any grocery store, river watch cinemas, Top Golf, tons of local eateries, and the greenway is literally located just around the corner! ****UPDATE***** Since living here we can’t seem to keep a landlord - think the landlord has changed 3 times since May and everyone’s rent is increasing $100+. Not the greatest…."

"My wife and I moved to Brighton Place in December, with our only requirements being that we lived in a “safe” community with a pleasant atmosphere. So far, living in this community has been a positive experience. The property manager Ponsavon is absolutely fantastic- She along with the locators at J & W Property Brothers went above and beyond to accommodate us, while we are having our home built. My maintenance needs are completed within the same day. The guys are friendly, polite, professional and always call prior to dropping in, which doesn’t sound like much, but is courtesy that we did not have at our last apartment. The property overall is always kept clean."

"Loving the new property manager. I lived at Brighton Place for two years and I honestly had a less than stellar experience with the previous management company and they really let the place slip. For what I believed to be a “higher end” property, they really let the place go by not focusing on the little things eg. Landscaping, pressure washing, the trash. But on a better note, I will say that the new manager is amazing! She is very responsive to any input of concerns that I made her aware of, along with executing improvement projects that the previous team was clearly too incompetent to handle. New residents will definitely have a better experience than I did, including a dog park and upgraded apartments, thank goodness!"