Residence Inn by Marriott Spartanburg

"It's decent. My room was good for me. Just needed a place to rest during travel. It's kind of outdated. Definitely needs a refurb. It was very spacious, and the property seemed nice, though I didn't really explore in the rainstorm. There was a bit of road, train, and airplane noise during the night in this location. Also, the walls and floors are thin, and you can hear your neighbors walking. It's nice for a family who needs a quick overnight, in my opinion."

"Facility is aged but clean and sufficient. Slept like a rock. Breakfast was more than adequate. Hot cookies at check-in were fantastic!"

"During Christmas holidays I rented a 2- bedroom penthouse for 2 nights at $166 a night. I worked here when I was 19 years old and it was a top- of -the -line hotel very nice, clean and welcoming, But the experience I had this time was horrible. They have not upgraded anything but the couch in the room they still have the same furniture when I work here over 33 years ago. They took out the wood burning fireplace and told us now its just for beauty, they took out the stove and now have to burners to cook on , the curtains were ripped upstairs and downstairs. The hot water heater only allowed 1 person to take a shower at a time and then we had to wait for a hour for the next person to shower. We call about it and they sent maintenance but he did not even have a key to get in the closet where the hot water heater was located. He stated that he would have some one come back but never did. It smelled old and run down. Also found a dead roach behind the couch and in the kitchen, the table had sticky stuff on it, the front of the dishwasher had stuff running down it. When we checked out on the last day we saw on the receipt that we were charged a extra $4.98 a night for parking recapture fee. spoke to the manager her names was Debbie she was great she listen to our complaints Thank you Ms. Debbie!!!! AND WHY WOULD YOU CHARGE PRETTY MUCH $5 DOLLARS A DAY TO PARK IN THE PARKING LOT THAT YOU ARE RENTING A ROOM FROM WHEN I JUST PAID $166 A NIGHT TO STAY HERE!!!!!! WOW BAD SERIVCE WOULD NEVER STAY HERE AGAIN"

"Donna made us feel accommodated with breakfast. The location and place was very convenient and close to stores and area attractions. The rooms were quiet and comfortable. I would definitely recommend this place to my friends and family and anyone looking for accommodations!"

"The worst Marriott residence inn experience ever. Receptionist Ms Rock’s sarcastic behavior made it as worse as possible. Over 15 years being titanium elite member of Marriott brands I haven’t treated this badly in any other Marriott location. She literally tried to charge extra then when I questioned the price she changed it back to what I’ve reserved on my Bonvoy Application. I reserved two rooms and she charged parking for both rooms even though we had only one car that I told her. She suggested to talk to manager in the morning have them remove one of the parking charges. May be she was having a bad day and put that negativity and sarcasm on us to make rest of my day miserable like hers. Rooms were outdated, carpet was wet, bathroom wasn’t clean, towels smelled like molded. Bathroom and kitchen floors was sticky. Hoping that didn’t get any bedbugs from this place. It was almost midnight when we checked in and didn’t want to deal leaving and looking for a different hotel. We ended up staying but I wish we hadn’t stayed in this location."