Buckhannon Tile & Design

"The whole team at Buckhannon is fantastic! I worked with Lesa specifically…who is very professional, has beautiful taste and great knowledge of tile products as well as installation needs/procedures. I would shop no where else in the Charleston area! Highly recommend this team!"

"I stopped in a few months ago to get some direction with a bathroom I am renovating and I can’t say enough great things about Lesa and Paris! I went in there with a vision that I couldn’t quite pull together on my own and they made it happen! They were so patient, kind and knowledgeable that it took all of the stress out of the decision making and made the whole experience enjoyable! They also gave me an awesome deal on some things they already had there in the warehouse. 12/10 recommended and I will definitely be back for all my other tile projects around the house!"

"This place has a wide selection of high quality tiles and a great customer service. Patricia did a fantastic job helping us with the selection of material. Sarah went above and beyond to make sure the job was done correctly and we were satisfied with the work. The installers were very professional and tried to keep everything as clean as possible. The entire team did their best to make sure we are happy with the final product."

"We were renovating our master bath which included tearing out our old shower. Design Consultant Katie Walling took us in hand and helped us with our choices of the materials, as well as, the design of the shower. Katie also referred us to other venders that we were going to need. She was patient, knowledgeable, and so open to our ideas. The shower is gorgeous, thanks in large part to Katie. We also want to say thank you for the wonderful installation by Ryan Mackay and Taylor Buckhannon. They disd a really good job giving us a zero entry shower. They know what they are doing and they did it right! Their workmanship is stellar. We would highly recommend these two young men!"

"The tile I ordered and what was delivered looked completely different from the 2 samples I shown. I had no idea there would be such a wide variation in the design and color. Sonya, an owner, admitted she had not seen the tile and "can only go off the sample I have." Yet she repeatedly said this is what the tile looks like. I ordered granite based on their 2 samples and the tile did not work w the granite. I felt I was being blamed for the mistake, when she was not familiar w a product she was selling. The vender would not take the tile back. Eventually, Sonya said she would give me credit toward something else, but would charge me a restocking fee. POST RESPONSE: As the owner knows, the delay was caused by UPS and a vender not sending the proper shower stall pan. It wasn't until the installer opened a few tile packages and layed them out, thinking he was able to begin the installation, that I noticed the variation in color and design. Initially, if Sonya had been more amenable to work out a solution, admit that what I ordered and what I received were different, I never would have written this review. It wasn't until after this review that her tone changed."