Clinton Newberry Natural Gas Authority

"For a company who is already high on their pricing, they are also money hungry bullies who just walk into your yard unannounced and turn the gas off with no warning even after a bill was paid on time. Yes we had and showed proof of payment and still got charged $95 for reconnection even though the glitch in their system rejected payment and payment submitted again and was paid. Unannounced, no late notice and no notice of disconnection ."

"Great company. They got my heat on that same day. I had a new born and they put my address first in line. They are a caring company."

"The lady that helped me get gas service was very nice. Also they got my gas going within 24 hours and the service men were prompt, courteous and wasted no time."

"Phone number still listed incorrect for the Clinton office. This problem has existed over many years.. In order to conduct any business one must go into the office just to find out what their number is. This needs to be correct."

"This company has some very unethical and wrong policies they choose to go by. They will shut your gas off for owing as little as 20 dollars and charge 9 xs or more to get service again.If you think about it they are making a killing and know that it is a necessity for people to have gas plus they have no choice to get it else where. I issued a complaint asking for the policy to be changed either the cut off of 20 dollars to be raised or the connection fees to be lowered or just something so that a 20 dollar gas bill doesn't end up being 180 dollars which should be illegal for a company I don't even think title loan places get away with that much. Anyway there finance manager (director)wrote a very misleading statement and told a lie in it about me to the BBB to try to get the case closed quick. She claimed I still had not paid a bill that had not even came in the mail yet and claimed I had not paid the disputed bill. Sorry honey should have gotten your facts straight before you chose to slander and lie like that . I have forwarded all documentation back to the BBB."