Stokes Toyota Hilton Head Service

"I just got my car serviced and all the people are very nice. They got me in and out quickly. This is a great place to take your car to get serviced I highly recommend them!"

"Recently had service done to my Toyota Sienna and it was the worse service I have gotten. I paid almost $500 to have them not change the air filter and for them to leave the engine lid off. When I call the service department, the manager said that he was going to check the cameras. When my dad took the car back, they were rude and handle the situation unprofessionally. Instead of apologizing for their mistake that cause us to waste our time and gas, they just said it wasn’t important. The manager never showed my dad the video showing us the service was done. He just avoid the my dad asking him to show the video. Also, they said the air filter gets some dirt when you drive it. Yes, maybe a little dirt is possible but for the filter to be that dirty there is now way it was clean and new. This is supposed to be a professional place that should have higher standards for the prices they are charging. Paying the money is not an issue for me when people do their job done right. I very forgiving for mistakes since I work in the service industry but for them to be rude and unprofessional is unacceptable. If you are thinking of getting service done here, think twice about it. Not worth the money. Go spend your money else where. Bad service. I will not be buying a Toyota from then again. They just lost a customer that was thinking of buying a new car soon. UPDATE: After a week later of being out of town and not using the car. We found a gas smell when driving it. We had to take back to them, only for them to say they didn't do a good job when cleaning. Finally, they admitted they did a bad job. Again, will not being using them in the future. PLEASE if you do use the service make sure to check your car is in good condition afterwards. If I could give zero stars I would."

"I have been a stokes customer for 20+ years. I love my Toyotas and would never go elsewhere to service them! In all of those years, the Stokes service department has always done a great job for me repairing and maintaining them and thus I feel confident recommending them to others."

"I always trust my Toyota Highlander to Stokes to get any work needed done. Their service department is top notch and I have used many different service advisors over the last few years and every one of them have been great. The service I schedule easily online is always done on time and they communicate with me as soon as the work is done so I know they respect my time which is much appreciated by this busy mom! Trust me and use them for your service needs. You won’t regret it."

"Rob was the Most Courteous Gentleman to pick my car up and have it serviced in no time at all. I love Toyota... but, I must say that at the Hilton Head Island Toyota Service Department? Rob is THE BEST!"