General Auto Recycling

"Finally getting around to writing this review. Cant say enough bad about the experience i had. I drove over an hour after being told that they had the part. Told them i was leaving now, can i pay for the part over the phone so that it will be ready when i get there? No, cash only, first come first serve. Ok. Arrive after an hour of driving. Lady was extremely rude, tells me to wait in my car. I wait for close to an hour. After an hour she comes out and unappologetivally tells me that the car is actually covered in ice and the part probably doesnt work. Ok, well ill take it anyways. "Did you not just hear me? Its covered in ice." These people think that because they have something you need, that they are god like and can treat customers like garbage. Actually, another yard in dighton ended up having it and it was already pulled and ready for me when i arrived. I really cant understand this mentality or the treatment i received."

"I should have read that reviews before working with this company. I had a similar issue as some others here. Called and ordered a part using a credit card. AFTERWARDS, I get a call stating my phone number didn't match my current location (as if moving from another state is somehow abnormal, SMH) so I would need to fill out another form. I send in the form, copies of the cc and drivers' license. Days later I get told my signature on the form doesn't match my credit signature, SMH. I don't know about the rest of you but I don't always sign exactly the same. I guess if it was fraud I'd be more diligent to make them appear the same. They then wanted me bank wire the money. Yeah, no way I'm going to spend another 1-2 hours for this when I can just order the part from another yard and be one my way. Either way, I backed out of it because these guys wasted a WEEK of my time with the back and forth. I'm all for secure payments but their approach is ridiculous and punishing."

"I wish I can give a negative star, this is a predatory business, save your money don't buy here, they took my payment, sent me a totally junk transmission, the 30 days warranty is a joke, they don't stand behind it. They asked me for a bunch of non sense receipts and documents and when I sent everything they asked us to remove the transmission and bring to them for management inspection... also they are so rude and unprofessional. Don't let they get way taking you money for nothing, i'm going to small claims."

"We have been using you guys for about 8 years now. Never had an issue until we got a transmission for a sentra on 7/7/23. Installed it and found the transmission to be faulty. We provided all documents you have requested from us. Now it has been over a month and Lynn can't get this resolved. Same answer everytime....waiting for management to inspect. Today is 9/1/23 UPDATE: 9/25/23 still no reply back or reply back to BBB UPDATE: 10/12/23 RESOLVED. ADJUSTED TO 3 STARS."

"If I could give no stars I would . Horrible people to deal with. Ordered a control module and they faxed me a purchase agreement and I filled it out and Emailed it back. Received email back stating transaction was canceled do to me marking the 90 warranty box. I then called and told them that I understand that there was no warranty on Electrical parts but they didn't want to hear it."