Esplanade Hotel Fremantle by Rydges

"Location is great , Every thing else was nothing short of a disappointment. Disliked · In particular the bar staff in the main bar in the Hotel were extremely rude, Got clearly agitated when you interrupted their on going chats with other staff despite our standing quietly at the bar for several minutes waiting for service. The bar staff had no hesitation in letting know you were interrupting them . Worst hospitality bar service experienced any where in the world. When asked for dining options a menu was slapped loudly on the bar and told its all in there see for your self , the barman then turned and walked away. Our first room a spa room which is what was booked was cold, dark and smelled of mildew . Room was changed and we were given a downgraded room for the first night which on appearance's seemed ok , Until end of the night went around the side of the bed and realised the entire floor was soaking wet due to water leaking in from balcony. Too late to do anything. When mentioned to reception next morning was told ' … Hope you got out the other side of the bed with a giggle then disregarded. Second night got what was booked - on the scale of things better than the night before but wont . In summary having stayed at may Rydges hotels. Extremely disappointing and definitely not a 4 star Hotel"

"The hotel interior looks more worn out than the photos on the website. The room we had was right next to the car park which is very noisy so we can't really open the balcony door or sit outside. We stayed 2 nights, when we came back from the day out, the room was serviced but the rubbish was left on the counter and the bathroom didn't get clean. Good location but that was it."

"Nice hotel, friendly staff, good food. Walls in conference rooms are not soundproof enough. Both the conference and first aid course were disturbed by each other. More thought should have been put into placement."

"Great place for the National Labor Women's Conference 2023. Sound and visual amenities were great and few technical issues were had. Break out rooms were great for our requirements, providing visual and audio facilities to help facilitate discussion. Food was good. Vegan options available."

"We had our wedding celebrated at Esplanade. Karen & her team have been very helpful, they have provided us the best experience for a wedding, no stress and all fun. She understood our requirements from day 1. She made all the suggestions that highlights the beauty of the occasion. We enjoyed our families' presence with no hassles in this hotel. From all the room bookings to the ceremony & reception areas, all were attended well. And I can say that, one best decision me & my husband have come up with is to have our big day celebrated at Esplanade. Food is to our satisfaction. Location wise, all the invited guests were able to enjoy the place with the landmarks & convenience of Fremantle."