FedEx Ship Center

"A driver from this FedEx location stole an item right from the box in my driveway as he was gathering items to put at my door. He lowered his head so he wasn't seen on camera, stacked other items on the box he ripped the item from, and walked off with his head down right to the truck and drove off immediately before we could notice the item was ripped from the box and an empty box stashed back inside the shipping box."

"Delivery drivers leave packages on end of stoop instead of requested area against front door where it is undercover. So packages are getting wet. Calling corporate is a waist of time. Ryheem was terrible. He spoke too fast and I could not understand him. He was very dismissive and argumentative all he wanted to do was get me off the phone. In plain “English” customer service sucks. I would have like to have spoken to someone who spoke English. I asked multiple times to speak to a supervisor or someone in charge and was told I could not. I do not have this problem with UPS and Amazon!"

"Do not ship packages with FedEx Pottstown Pa. We are expecting a package from Amazon left note for driver that he worked and would be home after 5. Driver attempted to deliver three times during the day ignoring note. We called got confirmation that they would take it to a location near his home but they are delivering it to a location 1 1/2 hours away. We made many calls to FedEx spent hours on phone no satisfaction. Asked to speak to supervisor told there was none. I find it hard to believe no supervisor. I don’t know where my package is and it’s a Christmas gift."

"FedEx was supposed to to deliver on 12/4/23 between 11am and 3pm . I waited for this package to prevent it from be stolen off my porch. Since the depot closed at 7pm and the package was not delivered I waited until 830pm and locked my gate, thinking they would deliver the Package the next day , since it happened that way before. I got up at 1am to find the package thrown over a 6 foot gate onto the sidewalk.(it’s a TV) There is not enough room to slide the package under the sidewalk gate but next to the sidewalk gate there is enough room to slide the package under the driveway gate. This delivery driver didn’t care about my time or my package. I will never use or recommend FedEx."

"Dang you guys must hire ninjas to do your deliveries because I never saw the truck coming, no one knocked or rang a doorbell just stealthily put up a failed delivery attempt sticker on the door. So now I have to take time off work to come get it myself. Absolutely ridiculous."