Rutter's

"Really rude employees that aren't practical. Came here with my 60 year old father to get some beer and they told us to get lost because he didn't have his wallet on him. Some 22 year old who wants to feel powerful for a second will do so at the expense of the business that feeds them!!! Hopefully can call the multiple Rutters heirs I went to high school with and help them clean up these bad apples!!!!!!"

"The assistant manager (Bobby) was rude. He didn't acknowledge me the entire time he rang me up. He was too busy messaging people through his watch. Didn't say thank you or anything. Just started talking to the other cashier. I'm not saying he needed to be in my face but at least have some kind of decent customer service and acknowledge your customers."

"I'm putting a 1 for the food service because I always go to different Rutters and order the low carb breakfast sausage sandwich that it's in the low carb section for people maybe with diabetes or keto diet with NO BREAD and the lady at 3rd shift and she is an assistant manager African american short hair just was so disrespectful even make a joke about the no bread and call me in the intercom. The whole time that I was waiting for the lady that was actually making it for me she talk about the whole time. "KAREN" So if she doesn't have no skills to be an assistant manager she should no be one. I have to said that I'm diabetic and should be giving you explanations because it's NO BREAD sandwich if not the owner should not sell it that's my opinion. And I actually got my food but the fact that she talked about the whole time that I was there with not ethics it was irritating. And I go to that rutters all the time it's the one close to my house."

"I can’t believe I witnessed not one but two cashiers (one appeared to have chainsawed her arm) being rude to undocumented citizens visiting the United States. The fact that they even made it seem like a 100 dollar bill was an inconvenience really reflects on the fact that they need therapy. The one girl that cuts herself told my mom she wanted to push a man down the stairs, if that’s the case she doesn’t need a job working with the public. A pair of hideous mean spirited beasts like that should be seen as little as possible. Seek a mental evaluation ladies. That’s no way to treat human beings that I could understand within earshot. They’ve obviously not had much experience doing anything meaningful in life besides hating themselves and slicing their wrists."

"I have stopped in at this store about 10 times now so far because it is close to my workplace and I do like the flavor of some of their food menu items. I understand that there are a lot of different products and services offered here and this review pertains to the made to order food service only. I love the option to custom order food the way you like it but it’s clear that there is some breakdown in training or process that prevents this store from consistently making very simple food orders the way the customer ordered them. My typical order for breakfast is what I would consider rather basic: Sausage and egg on toasted English muffin with whipped butter and American cheese. It is not an exaggeration when I say that my order has something wrong with it no less than 80% of the time. Either the butter is missing or the muffin isn’t toasted or the sausage or egg is under-warmed. It really is mind boggling how that can be the case. Also, service with a smile is apparently not something that you should expect from this store. There’s a good chance that you will encounter an employee here that will make it clear that they don’t want to be there. At my checkout experience today the woman looked like she wanted to rip my head off. My recommendation: Find another place to go if you can."