ESSA Bank and Trust
5120 Milford Road, East Stroudsburg, PA 18302
Location & Phone number
5120 Milford Road, East Stroudsburg, Pennsylvania 18302, United States
About the Business
Welcome to ESSA Bank & Trust, your trusted partner in banking, finance, and community service located at 5120 Milford Road, East Stroudsburg, Pennsylvania. At ESSA, we pride ourselves on offering a wide range of financial services, including personal and business banking, commercial lending, and financial advisory services through our subsidiary, ESSA Advisory Services, LLC.
Our commitment to convenience and security means that even when our corporate offices and branches are closed for holidays like Labor Day, our online banking and mobile apps remain available 24/7 to meet your banking needs. We understand the importance of staying safe online and offer resources to help you navigate the digital world securely.
ESSA Bank & Trust is deeply rooted in community service and philanthropy. Our employees volunteer thousands of hours annually, supporting various local and regional organizations. Through the East Stroudsburg Savings Association Foundation, we've contributed nearly $2 million to initiatives that enhance the quality of life in the Pocono region, including health, arts, education, and recreation.
We are dedicated to supporting first-time homebuyers and offer programs with financial advantages for qualifying individuals. Additionally, we participate in reentry programs like STRIVE, STAR, and CARE, assisting individuals in their transition back into society with financial literacy programs and loan opportunities.
Whether you're looking to expand your business, purchase your first home, or need financial planning services, our team at ESSA is here to help. Visit us or find a branch near you to experience our commitment to service and community. For further information on our services or philanthropic initiatives, please reach out to us or explore our website.
ESSA Bank & Trust: Building relationships, supporting communities, and empowering your financial future.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"I've been with ESSA for over 20 years. Had 9 accounts with them as of a couple years ago. Then I was attempting to perform a transaction and the manager didn't allow it. She used the term "manager's discretion." I found that quite strange since I had performed that specific transaction in the past with no problems. I left the branch, went to the next closest branch, and the transaction was processed successfully with no questions asked. I don't like it when individuals or businesses go out of their way to create a hassle for someone when there is no need to. I'm now down to 1 account with ESSA. Unfortunately their detriments are what I think of when I need to bank in person."
"While this bank might not have the latest and greatest technologies offered by some of the larger financial institutions, they always provide service with a smile and are eager to assist in any way they can. I have a couple of accounts with them and am happy to continue giving them my business!"
"I have always had positive experiences with this branch. The staff is very helpful and attentive. I feel they are very professional. The bank is well maintained and they are very aware of their customers' needs. Unfortunately, COVID restrictions have affected the ability to be fully open to the public and only drive through is available. Hopefully this will change soon."
"I've been with this company for years and I've never had a problem until recently when they asked me for my ID, which is fine but then they copied my personal information and posted it on the slip, which they have never done before and which i find unnecessary and invasive. I take my privacy seriously since my personal information was stolen at a doctor's office in the past. When i expressed my dismay to a manager who knew me, she dismissed my concerns and walked away. You would think that since this manager knew me, that she would inform the teller that it wasn't necessary to copy my personal information but that wasn't the case. Poor customer service. This has actually given me thoughts of removing my accounts from this bank."
"Friendly service, great bank manager! All you could ask from a community bank. Had my accounts with ESSA since 1992."
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