Merry Maids of Beaver & Lawrence Counties

"I have never had a service clean my house for 49 years, but due to the fact we have been going through a very difficult situation and my age I did not have the energy to do it. I called Merry Maids and they came the next day. I came home and my house was so clean, so much better than I would ever do. Thank you Merry Maids!!!!!"

"Not bad people to deal with. You will be stuck into a contract for a year so be aware of that. For us they were hit and miss. Some months they would do an outstanding job. Other months not so much. They went months without cleaning one of our rooms. I had to call to get them to come back. They will charge you a first time cleaning fee as well. Pretty pricey."

"Merry Maids My husband and I bought a foreclosed house so it was dirty and needed cleaned before we moved in. The entire house was bare. We called this company and asked if they did Deep cleaning and they specifically said that they did. We had a terrible experience. From the start a man gave us an estimate and misled us. We told him we needed our walls to be ready and cleaned to be painted and he told us not to worry that they would be cleaned “from top to bottom”. He never told us that that did not mean they do not touch the walls or ceiling unless you pay loads more. The whole reason we paid a cleaning company is to clean the entire house. Also we paid extra for the windows inside and out to be cleaned and he told us to make sure that we took the screens out. We did that. When the 3 girls came I asked them if they did the windows and they said, “we only do the insides...”.! I also asked them if they would be cleaning the walls and they said “no”. They also do not do carpets or any unfinished areas so I’m not even sure what I payed for to have cleaned. When I walked through the house to see what they did I couldn’t believe what I saw. The few rooms that were not carpet they did mop, but they did not even clean the corners! I have pictures to prove everything. There was still dog hair and crumbs in the corners. The closets still had cobwebs in them, the fireplace mantels and around them weren’t touched. The kitchen cabinet tops weren’t touched as well. There were sticky spots on the floors of the laundry room. It looked like a cleaning my mother and I could have done. I will literally now have to spend every day scrubbing each room because not even one room is cleaned to my expectation. When I called the owner to voice my complain I was basically told that the person who did the estimate has worked there for 7 years and she can count on 1 hand the amount of times he has upset a client so she can’t believe he would mislead us. So she did not validate us. Then she told me that the cleaners she sent are her best and they train others so once again she did not validate me. Then she told me that the windows must have been a mistake so here is what she can do for me. She gave me 2 options. She can either take 168$ off of my 1000$ bill or she can send someone else to finish the little things that they missed, but other than that, “my house was just way too dirty and she doesn’t know any other cleaning company in the world that would do any better in all her years of working for a cleaning company.” Oh yes and when I asked her why there were still cob webs on my ceiling she asked me if it was reachable with a 2 step ladder. I said I do not know and she said that is “their standard!” Well let me just tell you that is not on the contract and my ceilings from “top to bottom” are higher than that! Complete liars and rip offs! Never ever use this company and please share so that other people will be warned! There will be more pictures to come these are all Corey took and his phone sucks!"

"We appreciate the friendly, cheerful attitude of Carol and Riley, and the consistently good job they do cleaning our offices. They are efficient, courteous and professional."

"The workers were very cordial and friendly. They worked well together and very neat and thorough. I'm not sure the name of the cleaning products they used but it smelled very good after they were finished. I would recommend Merry Maids to anyone who wants to have cleaning done."