The Palmer Apartments

"Great management! Their communication is amazing. These apartments are good for the price."

"The manager and assistant manager are worthless and not smart enough to manage an ant farm. They are never in the office during office hours, they avoid the tenants and never fix anything. Ever. I guess the management company pays these morons moron wages and you get what you pay for. Also, the management now charged $150 more for parking per month! Avoid this place."

"DO NOT MOVE IN TO A PROPERTY THAT ALTMAN MANAGES!! The Palmer on 18 E lancaster ave. They change parking policy out of no where (Forcing us to one car) Repairs in the common rooms are ALWASY delayed. Hallways often smell of weed and cigarets and not to mention the faulty fire alarm that goes off at 3am. On top of a history of Fights in the hallway. Package theft, Garbage shoot is often clogged and out of service and last but not least the shoot out in the parking lot involving a tenant. this is not who you want to be managing your apartment. these people in my opinion are crooks. Beware and stay far away from Altman. Do not move in here you will very soon regret it!! Believe the poor reviews"

"If you are looking for a sign about whether or not you should live here, here's your sign: DO NOT. The complex went way downhill after Altman Management took over. The biggest issue we had is that maintenance requests were flat-out ignored. I lived there with my partner and the office never once emailed or called me back despite me reaching out many times for several different issues. They would sometimes reply to my partner, but not on a consistent basis. Our dryer was broken for 4+ months and they never did anything to even try to fix it. Another issue was the pool. Last summer (2021) it was rarely, if ever, opened. I'd see the lifeguard hang out inside on a perfectly nice day on her phone instead of actually do her job. Management sent out a passive aggressive email about pool hours, but those weren't even accurate! The ground floor also smelled terrible 24/7 because of the trash room. It was not properly maintained and was disgusting. I'd hold my breath every time I was down there, it was bad. I promise you can find better places to live. It's a shame, because when it wasn't owned by Altman (aka the worst, most incompetent mgmt company to exist) it was nice, but their idiocy and complete lack of ability to do their jobs ruined the place."

"After living here for a few months (I moved from DC), like any new home, the apartment I occupy, and the general feel of The Palmer has grown on me. It's well priced for the area when you consider the top quality features offered. Given the extensive research I did, there is no other apartment building in the area that offers 'luxury' features but priced as well as The Palmer. Whenever any issues came up when I first moved in, the management team were swift and very friendly in helping to resolve matters and help me settle in. Its a beautiful building with good amenities and the apartments have unique characteristics and well updated giving it a cozy feel. I do like it here now after 7 months and am happy with my choice to move here. Management continues to be very attentive to needs."