Young's Jewelers

"The one star bot has no idea. Dean does amazing work, I would not go anywhere else when it comes to jewelry repair and design of custom pieces. They are the most friendly and honest people I have ever met in this industry. A staple of West Linn for many years."

"I have appreciated his talent in repairing my jewelry and bringing life back to my watch. Great guy as well!"

"Avoid - I wanted to find a local jeweler I could depend on, but had a very poor experience here. Owner blamed me for issue instead of listening, or being accountable. I had a watch battery replaced, picked up the watch, took it home and put it into the closet. I should have inspected it closely, but wrongly assumed that the owner, who performed the repair, would have acted as a professional and alerted me to any concerns about my watch. I wore the watch a week later, and noticed that the second hand was twitching, but not moving. I took it back and was blamed for the problem. The owner told me I must have knocked it around hard enough to unseat the face of the watch and cause interference with the hands. I can't imagine the force necessary to cause something like that. I'm gentle with watches and I wear this one for office work. I noticed the issue the first time I wore it after pickup. The most likely cause is that the owner damaged my watch while replacing the battery and I didn't notice it at first. I attempted to express disappointment that he hadn't advised me of the issue during his initial inspection at drop-off, or during pick-up. He kept interrupting me and making excuses. He refused to entertain the ideas that either he hadn't noticed, or had caused the problem. Instead, the owner talked over me and kept accusing me of slamming my watch around. I had hoped to become a repeat customer, but after such a poor experience, I can't recommend Young's Jewelers. This was a truly disappointing experience."

"We got our rings from Young's and were ultimately impressed and happy with the experience. Dean epitomizes expertise, professionalism, and genuine care for a walk-in customer. Five stars no doubt!"

"Dean and his wife are amazing. They sourced and put together a custom ring for us in rose gold and Morganite several years ago. It was a great value and a high quality piece. Recently one of the small diamonds fell out and Dean provided a repair and cleaned the piece as well as repair an antique bracelet that was a family heirloom. The quality of workmanship, timeliness and pricing is amazing. I would recommend Young's to anyone for quality jewelry and repairs."