7-Eleven

"The store has machines for six slurpee flavors. You are lucky if two are working at any given time. Of the ones that are working, you're lucky to get an actual slurpee, more often than not it's cold syrup. If you're coming for slurpees, do not come to this store."

"I am a grub hub driver and an employee here named Atta was extremely mean to me when I tried to fix my customers order. All he asked is if the order was for me and I told him no. He then continued to say it was OK and dismissed me multiple times. I've never had problems with anyone at 7/11 before. Yes orders have substitutions at times. He would've been better off saying that instead of dismissing me like my order/customer was of no importance. I went to a different 7/11 to get a managers number and they directed me to a phone number online. I then proceeded to call the number they gave me. I don't understand why I needed to tell my company to handle it, when it has nothing to do with my company. It has everything to do with their workers. Who's suppose to uphold how their company treats people. ( regardless of how they look or what they may have heard ) On my app I have long hair. This morning I have my hair up and a hat and hoodie hood on because that's how I felt like dressing today. If they mistreated me because they thought I was stealing an order they should have called me on it and asked me to remove my hood so they could match the picture on my app to my face. Regardless.... you should never be treated how he treated me.... period. A worker like this should probably be placing in stocking and replenishing.... not dealing with an6 type of customer. OR maybe they should re-do their customer service orientation section again. Not only that.... they gave my customer a sugar free drink. How do you know my customer could've had an allergy to the sugar by product and maybe even blind.... you have to think about every aspect when you deal with people in general..... why.... because they trust us."

"Today is the last time I ever step foot in that store! I have been overcharged at least 5 times! Management does not even acknowledge there own signs of the sale price he tells me the price is what rings up then he tells me there is nothing he can do about it as he’s reading the sign! The cashier doesn’t speak or understand English! So there is terrible customer service!! Maybe it’s time to picket this store. Because I’m not the only person this has happened to! STORE NEEDS A MANAGEMENT CLEANOUT and cashiers need some TRAINING"

"Doritos were on sale: buy 1 get one for $2. The cashier wouldn’t fix the price and said there was no manager even there. Horrible customer service and false advertising. I wouldn’t recommend ever going there for anything."

"It's a convenience store. It has what you need when you need it. The location is ideal because it's not too far from main roads such as Hall blvd, Allen Blvd, and the highway 217. I sometimes take it for granted but 7 eleven is one of the few locations still open 24/7 even after the pandemic. Fyi, there are homeless people who are outside from time to time. Do what you will with this knowledge."