Taco Bell

"If I could give negative stars, I would. I will never recommend this Taco Bell to anybody in the Stilwell area. HORRIBLE. service and HORRIBLE food. Went through the drive through and ordered a chalupa supreme meal and fiesta potatoes. The potatoes were BURNT and hard as a rock! The hard taco was extremely soggy, and both chalupas were almost nothing but tortilla, hardly any meat, hardly any tomatoes. Just lettuce and tortillas. If we wanted a salad we would've bought one. I called the store and was told that they're training new employees and sometimes they send out bad food. What??? That is NO excuse to sell someone food that is NOT edible!!! 20 bucks down the drain and not even offered a refund or a new meal. Despicable, unprofessional service."

"I wish we could give a no star review. Went through the drive through in the evening and the girl taking the order was extremely rude. They got the order wrong and they basically threw everything together and barely put any meat on all the tacos… Very disappointing."

"I literally turned a year older while waiting for my food. I pulled in to order about 10 to midnight and at 12:03 I got my order. Seriously though the wait times are horrible but I come for the cheap food. Their value menu is the only value menu left in fast food."

"There was literally 4 customers in the restaurant in Taco Bell. I saw only 5 cars pull through the drive thru. 2 people workers were standing at the drive thru window talking. 1 worker was at the front. All 3 said they were not allowed to assist making food, even though the people making the food clearly needed help. I waited over 40 minutes and the person in front of me had been there over an hour. A person left after waiting an hour and a half and being refused a refund since his food was still not ready. This is the 4th time I have been to the Stilwell Taco Bell when it is not busy. They have been fully staffed with most workers just standing around. I spent 20 years in food service and spent many of those years as a sous chef. I would have fired my entire staff if I ever witnessed them behaving the way I witnessed the staff at Taco Bell in Stilwell, OK behaving. Definitely needs to get better management. One staff member specifically told us (myself and other customers) that they are handling drive thru first before making orders for anyone in the lobby. When the worker at the front asked the manager on duty how much longer our orders would be, he got mad and said next time go through the f-ing drive thru. This behavior and lack of decent management is going to be what gets this Taco Bell shut down. Clearly needs to have someone managing Taco Bell who actually has experience in food service and management. Food was good. Takes entirely too long to get food when it is not busy and manager needs replaced along with a few staff members."

"Took my 8yo grandson on a Friday night. Waited 40 minutes for 1 hard taco. Noticed a lot of the employees just visiting at the front register. The place is pretty new and I’m guessing they are still learning things also maybe it was a mistake to go on a weekend. My grandsons threw up all night after the taco. Not sure if it was the taco but he said it wasn’t and loved the tacos."