KAY Jewelers

"I had a bad experience with Lambert's, which is reflected in my review for them. This time around, I decided to take my business to Kay Jewelers, and I was not disappointed. I took some watches in to have fresh batteries installed, and was promptly greeted by Sarah. She communicated all the applicable information clearly. Cost for batteries was fair, and the time frame for my watches to be ready and returned were quicker than expected. I then presented Sarah with what I thought might be an impossible task. I had a pinkie ring that was purchased from Kay's in 2000, but I had lost the warranty and receipt for it years ago. I thought this prevented me from getting my ring serviced. Sarah took the time and managed to locate the ring purchase in my late mother's account, and reinstated my warranty. My mother only ever bought her jewelry from Kay's, and had been doing business with them for probably 30 years or so. Amongst all those purchases covering a span of time before everything was done on a computer, Sarah found my ring. I was amazed, and ecstatic. Upon reinstating my warranty, Sarah sent my ring in to be fixed, after Lambert's made it too thin to wear without fear of it breaking. This ring has a lot of sentimental value to me personally. Sarah has won me over and I only ever go to Kay's for all my jewelry related business. I nowbsee why my mom was loyal to them. Thank you Sarah."

"I love this Kay Jewelers store. Everyone goes far and above to help...every time. Such gracious people! Highly recommend!"

"Needed help with a difficult watch bracelet pin. Very helpful and friendly. Great experience."

"Me and my husband stopped in to browse. The young man that worked there was very friendly and helpful. He helped me find the perfect hoop earrings. We shop at Kay pretty frequently and this was a pleasant experience."

"I went to Kay Jewelers in Marysville looking for a nice pair of white gold hoop earrings. Sarah helped me and was very friendly, knowledgeable, and asked the right questions. She showed me all the options and took time to make sure I found the right pair. I love them. While we were chatting she mentioned a repair day they were having at the store. You see I had a ring that I loved but the stones just wouldn't stay in it. I had it for 15 years and never could wear it as it had been set wrong by another Jewelers out of state. Went to the repair day, set my beautiful tanzinite in another setting. And it is STUNNING! Thanks to Sarah and team for making me the happiest customer. Kay's is my new favorite store.picture definitely does nit do it justice. It's beautifully done."