Alleyway Cafe

"Prices were good, food was delish and it was such a cute atmosphere! It’s amazing to see how they transformed this place into a cozy hometown diner."

"Cute place. Service was great, but was way under staffed. They were busy and had one waiter. Food took a long time not because of the server but because the kitchen needs a real cook. Everything seemed out of a can instead of fresh homemade. With a real cook this place could amd would be amazing. Decor is awesome server was amazing."

"If I could give this place zero stars, I would. This restaurant doesn't support our troops or veterans. My family and I decided to eat here for Father's Day. They were having a buffet and I thought it was the perfect place to take my husband to and our children. What we walled into was a rude manager that treated the staff poorly. The food was cold, undercooked, had a sour taste like the food was old, etc. I saw many tables leave before they even got their food. It was just a nightmare. After receiving our bill for over $60 for 2 adults, 1 child, and a baby, the price was just way too much for the experience we had with the food. We then asked for military discount to come and find out they do not offer any kind of discount to our troops, former military, and veterans. Don't forget who FOUGHT for your freedom. I will never support a business that doesn't support the military. The owners clearly don't know how to run a business and leaves it to a manager who has no training or experience being management. I will never give this business my time or money anymore. I hope the doors close for good here. That is what it needs."

"Horrible experience. Our server was nice but seemed loopy and on something. Very forgetful to the point she lacked common sense. Asked what the soup of the day was three times each time she forgot and we had to very bluntly ask for her to go on a sole mission for this Information just to be told there was none. After waiting an hour for our to go order we started to get upset. There was only two other tables of customers and there were four servers. They were at no means busy and each employee looked sedated and drugged barely even standing up straight. My rookie move was not checking the order before leaving. My eggs Benedict had no hollandaise which I ordered extra of. It was just a soggy muffin floating in a milky water with what appear to be microwaved "poached" egg. Also a gray piece of ham instead of canadian bacon. Each meal was horribly wrong and inedible. In a move I have never done I promptly picked up the phone to call this business. Once saying my complaint I was swiftly hung up on without a word. The menu looked like it was going to be amazing too. What a let down."

"The Good: First impression is good. A nice, diner-type, home-town atmosphere. The menu has lots of yummy options for breakfast and lunch, lots of comfort food, the servers are nice, the food is good with some exceptions. The Bad: The wait is a little ridiculous, my husband and I stood for 15 minutes before being seated, it wouldn't have taken a second to sit us at one of the two booths available right in front of us, plus the whole back was empty, the servers kept walking right past us without saying a word. Once seated we ordered our drinks and an appetizer, soup and the pretzel and beer cheese appetizer, I said please bring the soup out right away (if you could please), it took forever to get, they forgot to give me a spoon, it took forever to get one, by the time I got it, my soup was cold, has to send it back, they finally took our lunch order, when it arrived after waiting almost 30 minutes, everything was cold and had to be sent back, the servers (while sweet and nice) were young and inexperienced, no one overseeing if customers were adequately taken care of. The fly population is out of control every time we go there, we've been there several times, each time every customer at every table keeps shewing away flies. While we love Germantown and love this little restaurant, it could be run so much more efficiently if they take care of these problems. We'll come again a time or to see if anything changes and hopefully it will be a better experience because we really like it there."