Trinity Health System - Twin City Medical Center

"Was sitting in the room with someone close and they were talking bad about that person. Saying a lot of mean and disrespectful things. Do not recommend this hospital to anyone. This is another bad experience with this hospital. When is this gonna stop? Like Fr come on"

"The doctors are getting to be a big joke. They cancelled on you. Then when you run out of your medicine you have to wait until August to be seen. And I can't get any refills until then. I hope when I die because I don't have my medication my family sues them for everything this place has."

"I actually drove to this Hospital while having what turned out to be a full on heart attack.Everyone was compassionate and took expert care of me expeditiously. My 18 year old daughter and I will forever be greatful to the team of professionals that aided in my rescue. They truly saved my life!"

"Doctors act like they don't care about the patients they are very rude. Nurses are exceptional. Been here for 5 hrs for a cat scan which is ridiculous. I've never had to wait this long at any other hospital in my life. Place is a joke."

"I’m speaking for the ER staff; I’ll take you step by step. My son was playing a game of tug of war, well an older child ripped him across the room and he got a gash on his cheek. Fast forward to the hospital; due to covid we had to get “temped in” and the girl doing the screening was rude, I asked to know what my sons temp was and tried looking at it but she turned it away and told me to go see Sarah at window 5 (you're not happy to be here Christmas Eve? Imagine how I felt with a (almost) 5y/o with a facial lac??). OKAY ANYWAYS, the receptionist was pleasant. We didn’t wait long at all (we were the only ones in the ER actually at that time). We went back and both of the nursing staff we came in contact with, who helped put my terrified child in a “burrito” sheet restraint were so amazing with him, they were calm, patient and all around sweet to him, talking to him, comforting, explaining in ways he would understand. Okay so now the doctor comes in, he is blunt and straight to the point. Most people would have taken him as a bit rude but personally, most doctors are that way and I understand why they have to be. He also had a kind of sarcastic humor and he did make us chuckle. But let me just say this, for a terrified, emotionally wrecked, scared mother, I was reassured. My questions were answered before I even had time to ask and most importantly we were both comforted and shown so much compassion."