Tobacco shop in Norwich

“Very upmarket store, clean, customers can use the toilet if needed, excellent choice of cigars & parking next door in the pharmacy.”

“Personally I go in for the paint myself - nice wide range of shades / colours... friendly staff up for a banter”

“I went in here because they've got great candles. Then I ended up getting clothes and all sorts of other stuff over the last few months. Everyone's quietly happy in the shop, staff and customers. All buying non mainstream stuff and happy they're not paying too much/little for the wares on offer. A cool wee place to spend time. Papers are cheap too!”

“Fantastic Customer service and friendly staff who are giving you great options to choose from an a large amount of cigars to choose from as well A****”

“Amazing customer service, products came the next day. Best juice ive ever tried. Owners a bit of a hunk too ;) in all seriousness, extremely knowledgeable staff and extremely helpful. Ive had experiences in my local vape stores and they don't have a clue but these guys seruously know their stuff!”

“Matt and Sam were so helpful and gave me exceptional service! They helped out with an old vape I’d left for a good few months and got me up and running again, along with a few new juices to try! Absolute legends would recommend seeing either of them to anyone!”

“Not my usual shop as its not local to me. But visit when I can. Has a great selection of vapes and juices”

“Very much recommended. Had an awesome experience there choosing vape box and liquid choices.”

“What a place very helpful an the stock what they have is awesome. Will be going again”

“Very friendly & professional. Massive variety of products. The staff have years of experience between them, very knowledgeable and extremely helpful to find exactly what suits your needs from giving up smoking to changing you vape and flavour. I have been a customer since the day they opened, I am treated with the greatest respect and staff are kind and friendly. Thank you”

“I’ve only had positive vibes from the shop. I really enjoy going in and chatting with the staff. The staff are always friendly and I can’t fault a single one of them. The store is ran flawlessly and always comes across clean and well put together. As a regular customer I’ve built a good rapport with all staff members especially the ginger one who is always very friendly and knowledgeable and I enjoy good friendly banter with.”

“Brought an Innokin T22E in April from here. The chap was really helpful and recommended it based on my budget. He even spent time with me showing me how to do things like change the coil, and set it up for me so it was ready to use straight away. He told me about not using the fast chargers, and to only use a 5 volt 1 Amp charger to charge it otherwise it would damage the battery. Been in several times for new coils and liquids and have been made very welcome in the store, and even when I've had a quick question they have been very helpful.”

“Sometimes less is more, and I am rather fond of smaller supermarkets that I can whizz around in a few minutes to source the everyday essentials. This Co-op has a fresh, contemporary ambience and is so up-to-date it even boasts electric car charging ports in the car park so you can recharge your Tesla Roadster. Inside, the store features the usual range of chilled and canned grocery staples along with fresh fruit and veg, alcohol, and smoking and vaping essentials. I find the Co-op own brand ranges are reasonably good value and the store also has a decent choice of meal deals for the lunchtime crew. I am largely incapable of using a self-service checkout without causing chaos, but the staff seem friendly and helpful and I find I'm usually in and out with alacrity. You do tend to pay a little more at smaller supermarkets, but I find they save time and stress so overall it all balances out. Sanitisers are just inside the entrance and the aisles are wide enough for you to not be on top of other shoppers in these uncertain times.”

“Now here’s a place where you can go and get a great quality selection of fruit , vegetables and a whole lot more . Got tired of supermarket produce and was recommended this place by a mate . I visited and went into an Aladdins cave of goodies . Great selection of food and cakes etc . Staff great and can’t do enough for you . Great to find style of this type of shop .”

“Top service. Had a malfunctioning vape, easy exchange for a new one (plus picked up some tasty treats!) Lovely shop with great staff”

“Really helpful and took his time to make sure I got wat I wanted. Top service will definitely recommend to anyone”

“Polite and friendly staff . Can always catch a good bargain . Can be that little more on price than a supermarket but always worth supporting local business and very convenient.”

“Literally the loveliest shop with all you may need. Staff could not have been nicer, more accommodating or friendly. We moored up a second time just to revisit. Highly recommend a visit”

“Good selection of produce. Friendly and helpful customer service.”

“I was served on Christmas eve by a really nice lady with brown hair, i didn't get her name but she was really friendly!”

“Oh my goodness! its like someone took my idea of heaven, and put it inside a co-op!!! Every single tin, bottle, box, packet all perfectly arranged! Each and every label facing forwards all perfectly placed on the shelf in perfect lines! Isle after isle of perfection!!! I could have stayed in there for hours, just staring at those labels all lined up so precisely it looked as though they had been mathematically calculated! What beauty!!!!! The isles are spacious, and store bright and airy. It was an absolute pleasure to shop here. Thank you for making the extra effort that few stores do!”

“Very happy with the service I was given today. Glad I found this place. Friendly staff too.”

“I visited the above store today, and I must say how impressed I was with the the store. The shelves and the fridges were neatly stacked, all items were facing to the front, so this made easy shopping. The manager and his staff have worked hard to present a truly impressive store. Carole Stokoe”

“Love shopping here always well stocked plenty of choices plenty of parking spaces”

“Just a brief visit to this co-op but got everything I needed, friendly staff. Not much more to say really!”

“Brilliant service! Reliable and goes above and to make sure the customer is happy. Great new shop.”

“Very nice but get stuff just as cheap off Amazon and eBay. Staff fantastic”

“Extremely welcomed by Jay. Good knowledge and well stocked.”

“One of the best shopping experiences ever. The staff were really helpful, and the locals in the shop not only helped out too, but seemed happy to do so. I was offered helpful, insightful and honest advice, so I hope you read this review rather than some other less helpful ones. (I will point out I spent an hour on a train to get there and have nothing to do with the shop, company or any of the staff) If you want advice and love of a trade, this is the place to come. Nothing in East Anglia had come close to me not only kicking smoking, but enjoying vaping. Well done SmokShop.”