Zaxby's Chicken Fingers & Buffalo Wings

"We stopped into this Zaxbys last week and the woman’s restroom only had one stall available and the other one was “out of order”. The men’s room has a broken hand soap dispenser and no paper towels. The floors in both bathrooms were not cleaned. We just stopped in today, again one whole week later, and none of these things have been attended too in either bathroom. In addition to these issues, there was no tea, unsweetened or sweet. When asked about the tea we were told the machine to make tea was broken. The people working there are nice and attentive and the food was good. Cleanliness needs addressed and the repairs need to be made to make this restaurant a more pleasant dining experience."

"Great restaurant! Love the chicken fingers and zalads! They also have excellent sides and sauces. Hot wings are great too. Employees are always polite and for a gourmet fast food place they're really fast. It's also always very clean inside and the amount of seating is perfect. They also have great sweet tea. I do wish they would bring back their milkshakes though, my family really liked their birthday cake shake."

"My family and I had to wait at least 15 minutes to order through the drive thur and then another 30 minutes waiting on our food to come out after being asked to pull up into a parking spot. I would completely understand if they were busy but there was only my family and 2 other cars that were behind us. Definitely should not take 45 minutes to receive our food at a fast food restaurant."

"This was my first visit to this location, as I normally don’t travel to this area for work. I am very glad, I had the opportunity to eat at this location. The employee that brought my order out was very wonderful. I have a small issue with this location. I tried to hand the employee a tip, she backed up said, “I apologize, but we can not take tips!” I am sure she could see the shock on my face. I have tipped everyone that brings my food to my car while traveling for work. I have never been told the employer doesn’t allow it. Trust me, I understand where Zaxby’s is coming from with everything being about tipping now days. I just think, if the customer feels inclined to give an employee a tip for wonderful, friendly service they should be able to without the employee fearing they would be terminated if they took it. It’s very difficult for businesses to find even half way decent employees right now. I think, these magnificent employees that stand out to customers should be tipped if the customer chooses to do so. I have tipped for terrible service more times than I can count. I would’ve been thrilled had she took the tip. Please allow customers to help your employees out if they deserve it."

"Went here for the first time a few months ago and found a hair in my food. Wife and friends went here a month ago and found a hair in one of their foods. Wife just got us some tonight and there was a hair in ours again. Clearly the people making the food are either not clean shaven and it’s falling from a a beard or they’re not wearing hats like they should when making food. Now we have been here many other times and it was fine but 3 times now with the hair come on… Will never come back to this store again. This is absolutely disgusting"