First Steps Child Care Center

"I see all these negative reviews. I will say as a former employee that this daycare is very well taken care of. All the staff is very nice! They all follow the rules and regulations that go with working and owning a daycare. They all care about the children that go here. My son is in one of the Pre-K classes. He loves his teachers and I have yet to have a problem! Penny Sweat is a very kind, and gentle person! Give this place a chance! It really is a great place to take your kids. ❤️"

"Penny Sweat, I really don't know how you can run a business with how rude and unprofessional you are. Took a chance, enrolled my son in your pre-kindergarten program despite all the bad reviews and I regret it. I should have listened to the negative review's others have left. Called in for some information, she told me she will NOT give me the information I requested, and I do not need it. Her childcare center doesn't have new equipment or toys either, they are very outdated. The bathroom needs A LOT of work done to it, the toilet seats do not fit on the toilets and part of the rim of the toilet shows on the front of it. They only have one bathroom for both girls and boys. They use the bathroom together, which I do not approve of girls should go with girls and boys should go with boys. I agree with the other post about this place not being up to date with the technology. You have nowhere to review your payments you make to her. There is no app for communication that you can share with family to see what the children have learned or what is coming up in the weeks or months ahead. I don't know many childcare centers that do not have a website either. I do have to say, Jackie is probably one of the best employees she has. Very friendly when you speak to her, and she answers your questions with professionalism."

"This daycare is amazing! My kids get excited about going everyday and absolutely love their teachers. The director and all the teachers are really committed to providing a safe, fun, educational, and loving environment."

"So my child attends first steps. This is his first time ever being in school and he’s in pre-k. He loves his teachers and i love the school itself. They actually pay attention to your child and make sure they’re available for your child and their individual needs. I couldn’t have chosen a better school for my childs first experience for school."

"I took a chance on this place despite the negative reviews and I’m glad I did. We’ve been using this daycare for over a year. When we were in the 1 year old classroom, my daughter had a regular teacher who really cared for her. Now were in the two year old classroom. The teachers in the classroom change at least once every three months it seems like, but every one in the classroom has been kind and works diligently with potty training. When we initially started, we were informed we had to bring paperwork allowing my daughter to drink whatever milk she was drinking at the time. Once we got that paperwork in, there hasn’t been a problem. The daycare has worked with me a lot on any issues my child may have. My child screams any time I leave her and it doesn’t phase them. She calms down by the time I leave the facility, I wait to listen for her before I leave. They are good at helping her chill out. All in all, it’s worth a try. Don’t allow the negative reviews to make up your mind, it really is worth a try."