A Woman's Choice of Charlotte

"Tried to call as soon as they opened, immediately had a wait time. It said I was 13th in line, then 14th, Then 19th, then 25th and so on until it automatically hangs up on you! If you have that many callers have more representatives to answer calls, I've been waiting to talk to someone for hours which is ridiculous."

"This place is terribly organized, they schedule everyone’s appointments for the same time so we sit up here for hours and wait.. oh and the owner is going to comment on the reviews and say it’s the wrong place . A Preferred Women’s Choice is would never!! Oh and they’ll have you on hold and hang up too."

"I had a wonderful experience as a patient with A Woman’s Choice of Charlotte. Every member of the staff was patient, kind, respectful, and made me feel supported the entire time. Wait times were not bad at all-even if they had been longer, the care I received would have made up for anything."

"This is a horrible Place to receive any service, the management is less than competent. What they do is schedule patients back to back and have them waiting for several hours. The customer service is very, very poor. The patient advocate ( who refused to give her name), is absolutely inept. She has no idea on how to successfully advocate for any patient. The reception made everyone stand up instead of sitting down in the chairs in the waiting room. There is literally more than 35 people packed on a small waiting room with little to no ventilation and with CoVid on the rise again, that is simply not smart. They made my daughter leave because I questioned the patients advocates inability to control the situation. Then I called and asked for another manager, the manager took her side and these clowns cancelled my daughters appointment after we drove all the way from Atlanta to get this procedure done. I feel bad for people who feel as though they have no options, we left there and went straight to another clinic and accomplished our intended goal. This doctor is only concerned with making fast money and not the quality of care or customer service. Do yourself a favor, find somewhere else to go for care, since N.C. I recognizes the need for this treatment. I made a second appointment because I did not know what to expect at this place, good thing I did, these people are idiots. They are absolutely incompetent. What is worse is that they used their power and position to deny services because they do not know how to run the business efficiently, and when someone calls them out on that, they get mad and take it out on the patient. Ridiculous. I would never recommend this place to anyone."