The UPS Store

"Came in today to use notary services and Christy was so nice and just overall made it easy and simple. I typically go to a UPS store closer to my home and it’s always a hassle to get anything done. But this location just overall had a nice feel, and was very clean. Everyone seemed very nice and knowledgeable. Great staff!"

"I would only ship and work with the UPS Morrisville...had a international critical ship and they knew how to handle it with care and arrived perfectly! They are wonderful ❤ Customers are their number one priority and it shows ..when it is busy I am amazed by how they handle the busyness with professionalism...thank goodness for UPS Morrisville..."

"This store used to be customer friendly store. Not with new ownership combined with staff at front desk. I was told to pay $2.50 extra for adding a little tape as clearly instructed by owner which was fine but the attitude in which I was told was not acceptable. Same goes with original shipping box Funda. Mine was arrived damaged but they would take my product without original box. I had to PAY for the big box which was costing close to $10 which was also fine but both problems could have been handled politely or keep a notice to customers, the owner need to take charge of this and write up the notice for extra tape charge and requiring original shipping package during return and instruct the staff not to show attitude to customers. Being a owner service oriented business I can tell the store is built because of customers and built on customer happiness and not the other way around. Hope the owner takes the message seriously and take necessary action."

"Save yourself the headache and visit the Cornerstone location instead. Staff makes up own rules for having to place your item in a larger box regardless of the Amazon return instructions. Cornerstone location accepted package return with no hassle and questions. This location is more interested in upselling things like boxes or tape. Lady behind the counter couldn’t be bothered to get up from her seated position on the bench or remove her AirPod while telling me I needed to buy a box."

"Update: the person who responds says they only charge $2. However, either the owner is misinformed about his own store, or the employees are overcharging. Regardless, they have years worth of negative reviews for a reason. :) This UPS store is the worst in the area. Most often, the employees are sitting on their phones when you walk in and do not even acknowledge you. Now, they are requiring a $5 tape charge to put one piece of tape on a box. This is despite the fact that people who have used this store for years, come with their boxes pre-labeled. This owner is greedy, the employees are lazy and they have a 3.6 star rating for a reason."