Thai House - Lake Norman

"First time customer. Had Pad Thai Chicken-noodles were gummy with no flavor. Full disclosure-I get little to no heat on my pad thai but there's usually really good flavor instead of heat and sturdier noodles. No color or sauce to the dish, which I've never seen before with Pad Thai. Spring rolls were overcooked unfortunately. It was a carryout & the person who helped me was very pleasant. I just wish the food had been as good as she was."

"This place has delicious food. This was the first time I've eaten Thai food, but my date loves this place. The server was so nice and answered all my questions and helped me decide what I was going to order. I'm a picky eater, and she said we can make that dish without the stuff in it that you don't want. I was pleasantly surprised by how delicious it was. I recommend #63 on the menu, and if you like Thai food, then you need to check this place out. They have a lot of different options in their menu. The prices are very reasonable and they give you so much food. Stop in and try them out. This is my new favorite restaurant when visiting my sisters at Lake Norman."

"⚠️!WARNING!⚠️: DO NOT EAT HERE! We have been going to this location for take out every now and then and yesterday will be our FINAL time ordering from here. There was a large shard of GLASS in our Pineapple Fried Rice. We didn't notice it last night, as this dish was ordered as a lunch meal for the next day (today, 6/28/23), so it was packaged in tupperware, and only saw it once we started eating from it. About HALFWAY into the meal did we happen to just look a little closer, just for no real reason, sometimes you look at things to look at them. Thank goodness we did! It was a shard of what I am assuming was a drinking glass. It was roughly the size of a quarter. We are now extremely concerned as to if we consumed micro-shards of broken glass that wouldn't be noticeable unless they start causing pain/injury. So that's now something I will be monitoring closely. Again, be WARNED! As someone who has worked in food/drink service before, this sort of mistake does NOT happen without some SERIOUS ISSUES and GROSS NEGLIGENCE in Kitchen Staff and Management. If glass breaks near food, that food is supposed to be thrown away! Not SERVED TO PEOPLE! The cost of remaking a pot of rice is much cheaper than a fine from the Health Department or a Lawsuit, I would imagine! I will be submitting a complaint to the Health Department at my earliest convenience and I hope this will come down on the owner hard. This isn't a simple mistake. This is DANGEROUS and EASILY PREVENTABLE!"

"First time here. Saw online there was a pad Thai lunch special with spring roll for $8.95. Was charged 11.95 and Order was wrong. No spring roll. Ordered Pad Thai Tofu, got chicken. Then, to find there is a piece of metal twisted in the food. Not interested in coming back."

"The location is easy in easy out. The store front is dated and appeared clean. Our server (older male) polite and attentive. He appeared to be responsible for the entire front of the restaurant. Quiet environment. Customers seemed to be frequent guests as they all seemed to be very familiar with the staff and each other. Numerous door dash drivers came for pickups no wait everything ready and waiting at front table. Numerous takeout/phone orders from “regulars” again seem less setup. Had a Thai tea with cream. Lots of flavor probably the reason for four stars. Our food was super hot. Presentation was clean and crisp. Server super attentive. Again, impressive considering he covered 10 tables simultaneously. We had noodle dishes. Bride’s was beef and mine was chicken. Her’s distinctively Smokey smell without a ton of flavor. Mine zero smoke smell was supposed to be spicy but I felt it needed more. Over all I am not really sure what was lacking…but something left me wanting… Price was on par with food. After thinking about it I just feel that other Thai and Vietnamese places do it better…"