Chapman - Wilson Pools, Spas & Home Improvements, Inc.

"We purchased our home in Carolina Lakes on December 22, 2020, we had been looking for a pool builder since then. Being new to the area we began shopping and were turned down twice. We finally heard about Chapman/Wilson through the Carolina Lakes private Facebook page. We could not be more happy with the construction of our pool. From start to finish wveryone we came in contact with was prompt, considerate, and helpful. Billy was our salesman and answered every question we had. Very nice man. Ed was the project foreman and he was on site multiple times to ensure the integrity of the work. Chris handled our orientation and pool upkeep. He was extremely professional and took all the time we needed to learn about how to operate our new investment. Last, but certainly not least was Mr. Wilson, himself. It became clear that he takes personal pride in every pool that is built by his company. He is down to earth and makes sure any issues that arise during construction are resolved to the customer’s satisfaction. He stands by the work and makes you feel as if you are his one and only client. If you are in the market for a pool, look no further than Chapman and Wilson. They are the best out there."

"This is our third project with Chapman Wilson and our first for this property. Two room addition and one we had all windows replaced. Each time this company proved why they are the best. This project we actually started discussing with Chapman Wilson pre pandemic and we decided to hold off. Post pandemic we once again entertained the idea of getting our four-season sunroom added to the home and once again, we sat down with Wayne Stanley the sales rep. Wayne is the nicest and most professional person we have ever encountered, no pressure, listened and provided feedback on our project the help us navigate to a satisfactory end result. Sean France was assigned as the project manager. I want to be honest I have a ton of respect for this man and the many talents he brings to the table. The man is a logistical master. I say this because he must handle all the trades coming in as well as oversee the progress of each task which encompass, Foundation, Framing, electrical, insulation, drywall, paint, HVAC as well as orchestrate inspection through the home office through the county. he is a very open minded and patient individual who understands the customer and our needs. You will not see any more of a professional then what Sean truly is along with his team. Sean wasn't only completing our project, but he was working on multiple projects simultaneously. This is the level of professionalism you will get with Chapman Wilson that you won't see from their competitors. Its why we have returned three times. All the trades that have come in and worked on our four-season room highly skilled and professional, bar-none. Dan is a subcontractor that works for Sean and it would be a disservice if I didn't mention him here very dedicated and hard-working individual. Chapman Wilson, Wayne, Sean, Dan and all those in the tradesman that made this project possible, we truly appreciate all that you have done. Sean you are one amazing individual to do what you do on a daily basis, God Bless you all. 1SG Leonard Foderaro III (Ret) 1st Sqd 17th Cav Reg 82nd Abn Div"

"We hired Chapman and Wilson to install our pool after we had been taken by another pool contractor. While we were nervous because of our previous experience, we could not have been happier with the quality of customer service and with our completed pool. From the beginning of the project to the finish, Chapman and Wilson took care of everything for us, we did not have to worry about a thing. Our project manager was always on site, checking on the progress and keeping in constant communication with us. The entire team was professional and friendly. We could not be more pleased with the way that our pool turned out. When it came time to fill our pool, Karec took great care to make sure that our water was sparkling (we had a lot of minerals in our water that initially reacted when the chemicals were added) and that the pool was immaculate. Karec also gave us our orientation and patiently answered all of our questions. Follow up has been great, even the owner called to make sure that we were completely satisfied with our pool."

"We recently finished having our pool repaired. Billy has been helpful and responsive from start to finish of our project. We had our plumbing tested, filter, sand, and pump replaced; new liner and salt system installed. The guys that came out to work on our project were exceptional hard workers. Tony has been very responsive throughout the process and ensured our project was completed timely; however, more important than that is done right the first time: no cutting corners or sloppy work. My husband and I are very delighted with the completed job! It truly upgraded the look of our pool."