The Home Depot

"An associate, Mr. Christopher Brown helped three other persons while helping me and that translated into more business for Home Depot – I loved his attitude though! Usually, associates don't even talk to others while they help one person, as if that particular person owns him at the time, or, the matter needs their undivided attention. Many times, I had left the stores for lack of help from associates while shopping for specialized items. Mr. Brown was soliciting others while he was helping me but I didn't even mind a bit because he gave me as much help as I needed without any reservations. He provided technical expertise, guiding me to pick the right LVP, and the underlayment I needed, took the materials to the checkout counter and finally loaded them in my car. Obviously, he is doing several persons job single handedly and providing service above and beyond him. He is an asset to his employer."

"The word moronic and Home Depot are synonymous. Their claim is that online Home Depot is a separate entity from each store. Thus they can’t price match anything that isn’t in store but the online can. Yet online can’t apply my in store credit because they are online. Gotta love when corporate machines do everything they can to swindle the avg person. They’ve also convinced their stooges that there is no way around this policy. Moronic."

"Bought a washer and dryer. The guys that delivered it said they couldn’t install it because it wouldn’t fit. I wasn’t home and my wife took their word for it. She told me what had happened and why, so we went to Home Depot to resolve the situation, which was the guys didn’t know that the flexible vent for the dryer could be cut to size so they didn’t know there was enough room. Three days later, it was delivered a second time with the exact same results. Why is Home Depot hiring delivery men/installers if they don’t know how to install? After all this Home Depot didn’t offer any compensation for our troubles or offer to make things right in anyway. We canceled the washer and dryer and the carpet measurement. Home Depot lost our business or the washer and dryer carpet and hardwood for a 2000 square-foot house. I hope this message makes it to somebody who is in charge so they can take action."

"The staff was courteous as a few came up and asked if I was looking for anything specific. We were. We were looking for paint. The one thing that I like about this Home Depot (beyond all the wonderful tools) is it has very similar layouts for every store I've been to. So finding the paint section was easy. They have hundreds of colors to from. We found what we were looking for. Check out was quick and easy."