Tru by Hilton Wake Forest Raleigh North

"Family had the pleasure of staying here. Remarkable staff! Front desk was amazing, the hotel was very clean. The common area had a pool table with several televisions that people were enjoying, including my family. Very vibrant atmosphere! Hotel also offered breakfast with a fascinating pancake maker. Pool area and gym were clean and they also had an amazing fire pit outside. Rooms are modern and had just what we needed for our mini vacation. A lot of restaurants nearby. Very affordable! Will be back soon."

"Some things are fine. Mostly clean, bed is comfortable, shower has good water pressure. Decent service at front desk. Only reason for 2 stars. But the sheer number of ridiculous ways this place has tried to cut costs at the margins add up to such a frustrating experience. In no particular order of why-not-just-spend-a-couple-more-cents-per-guest.... -Walls, as other reviews have mentioned, are incredibly thin. It is so obvious in your room where they have partitioned a previous space into two rooms with the thinnest lowest quality wall possible, and you can hear EVERYTHING if there is somebody in the room next to you. -Internet is too slow for anything beyond basic browsing/email and they try to upcharge you something like $12 a day for a reasonable connection speed. What year is it? -Lights in your room turn off without moving around a bunch, so you can be working on your computer and get plunged into darkness every 45 minutes or so. -Breakfast is extremely poor quality outside of the coffee even for hotel food, with weird stuff like bowls for cereal/oatmeal/whatever that are basically cylindrical cups you cannot possibly get a spoon into in any reasonable way... and then the spoons/overall cutlery are these child sized plastic ridiculousness that no appreciable amount of food can fit on -Elevators are incredibly slow for a 4 story building -TVs in rooms are extremely channel limited, so much for the hope of being able to watch a football game in my room on my day off -Window curtains are partially transparent for some reason -Pretty much zero shelf space in rooms, no closet/drawers at all if you wanted to unpack your bags in a convenient way -Trash cans in the room are so tiny that you cannot fit even a single small takeout container in them I could go on. The small things sometime don't matter, but when you've cut costs and made ridiculous choices at every turn with them they really start to add up. No idea how this place has a near 5 star review aggregate but stay away."

"Stayed for 2 nights and I wish I stayed longer ! This has to be one of the best hotels I’ve been in for a while. The front desk is AMAZING. A young lady by the name of Monica helped me out so well when I locked myself out of my room. I would recommend this hotel to anyone!!!"

"Friendly staff. Clean rooms. Nice breakfast. Modern hotel. Digital key access. However, the walls are too thin. I could hear EVERYTHING that the people in the rooms next to me were doing. One room woke me up at 2am with loud music. If you plan on staying here, make sure it isn’t at a busy time so the hotel can spread out the guest throughout the hotel. Although it was a very nice hotel, aesthetically, I won’t be staying at anymore TRU Hotels."

"Great customer service, beautiful entrance, nice relaxing social space. Breakfast was simple, but good selection and tasty. The room is a decent size and comfortable, with great lighting in the bathroom, but there's no closet or dresser, only very few hangers on a bar right above the mini-fridge, and some very small, low shelves, so there wasn't really a way to unpack. The hair dryer has a low setting that blows very strong for 8 feet, and even more on high! I really don't like when the duvet doesn't have a closed cover (just a flat sheet on top/bottom)."