Hampton Inn & Suites by Hilton Raleigh Midtown

"My partner was staying for business and I was a 12 hour flight away. I thought it would be sweet to call and ask if they could leave a message for him to surprise him and they were insanely accommodating. Sasha answered the phone and she went above and beyond writing and printing out a special note for him. The staff folded swan towels and left them with the note. Staff was insanely helpful and kind in doing that for me. It made his stay much nicer being so far from home. He sent me photos and showed me how above and beyond they went. This is a great staff and I am so thankful they did that. Whoever put it together as well as Sasha deserves EXTREME recognition."

"Everything was great! I am very picky when it comes to hotels I hate stains on the pillow cases and sheets and hair in the shower which is usually a common issue in hotels but not this one I went to meet my boyfriends family during thanksgiving and I was so comfortable the Christmas decorations outside and in the lobby was so cuteee it was a lot of available parking it looks like it’s been renovated the rooms are nice and clean no hair in the showers, sinks, floor, bed etc the sheets had no stains and trust me I checked them all the couch was clean bed was comfortable nice size tv WiFi was pretty normal speed I really had no complaints the workers at the front desk lobby worked fast and they were all very nice the shower had multiple settings of intensity that you can change it to the AC/heating system worked great I will say the bathroom has no fan which wasn’t a problem because it was only my boyfriend and I but just bring spray if needed they do serve breakfast from 6am - 10:00 or 10:30 every morning and room service was nice and came every morning to give towels and tissue and change the trash bags out overall whenever I come to Raleigh this is where I will be thank you for the amazing service"

"Absolutely lovely place. It was clean, had a very convenient location,and the staff was incredibly kind. When the hotel was full and the doctors told me my husband would have to stay longer in the hospital, a very kind man behind the desk said, " don't worry, we've got you.". I'm so grateful to him. Thank you!"

"I had a pleasant stay at this hotel. The location is conveniently located off the interstate and across the street from a grocery store and restaurants. I am disabled in a wheelchair and needed a room with accommodations. The room was beautiful and clean with the space that I needed to maneuver around the room and bathroom with no problems. The power went out for about 15 minutes due to an outside issue that was clearly out of the hotels control, but I received a personal call to my room from the GM and she showed me a sincere apology regarding the issue and ask if there was anything I needed during time. The hospitality that I received from the front desk staff members and general manager was very welcoming from my arrival to my departure. So if you ever in town and looking for a hotel with great amenities, clean rooms, wonderful service, and a convenient location from the interstate, this would be the perfect place to stay."

"Great hotel for our needs. Upon check in we were given a room upgrade as Diamond members but not the snacks. The location was perfect, lots of grocery and fast restaurant options within walking distance. Easy access to highways for all the things we did during our stay. Plenty of free parking. The rooms were comfortable. The gym was a nice size with a nice amount of natural light but the attachments for one machine were missing. The outdoor pool looked nice but it was rainy. The breakfast was typical Hampton Inn and well stocked."