UPS Customer Center
1610 Williams Road, Monroe, NC 28110
Location & Phone number
1610 Williams Rd, Monroe, NC 28110, United States
About the Business
The UPS Customer Center located at 1610 Williams Road in Monroe, North Carolina, is a convenient hub for all your shipping and delivery needs. Whether you're sending a package, picking up a delivery, or simply seeking assistance with your shipping inquiries, our knowledgeable staff is ready to help. With efficient service and a wide range of shipping options available, the UPS Customer Center is your go-to destination for all things shipping-related in Monroe.
Photos
Hours open
Monday:
4:00 PM - 6:00 PM
Tuesday:
4:00 PM - 6:00 PM
Wednesday:
4:00 PM - 6:00 PM
Thursday:
4:00 PM - 6:00 PM
Friday:
4:00 PM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"At approximately 10:50 am a driver for ups came down our one way in one way out small neighborhood with lots of children speeding like it was a drag way!! I yelled and he continued to speed up the road. To fast to get plate. This was green meadow way in Monroe at 10:50 Wednesday .. I’m going to search cameras for a plate and call the state!!"
"I went into the customer pick up center this morning to find a package that's been at the facility, out to Greensboro, and then back to the facility and the woman who was working was very short and not very nice. I was trying to tell her that it still stays that it's being prepared for delivery and she cut me off mid sentence to tell me again, that it was put on a truck early this morning for delivery."
"I went there trying to track down a delayed package because the UPS AI phone system is so horrible and won't let me talk to a human. I shouldn't have to drive to the UPS warehouse for information on packages they've lost or delayed. The young lady was helpful and went out of her way to get our important package to us."
"Throughly disappointed, tracking info says they have made two attempts so far both times someone was home and waiting on them to sign for the package. Neither time did anyone actually show up to my house. There's no option to leave a phone number or anything and on the phone number for customer support the machine flat out told me it couldn't connect me with a person then hung up on me. I just want the stuff I paid for and if I don't receive my package tomorrow I will NEVER use ups again because I am a long haul truck driver and I have to plan way ahead of time to get home and get my items that I order."
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