HomeSource Design Center

"We purchased a home that was recently renovated by this company (the owners left the notebooks with the bills, receipts, etc put together by the co) and was disappointed to realize there were several issues with the quality of the work: specifically: the closet pieces were not anchored to studs in the wall. Consequently, the pieces fell down within 24 hours of hanging clothes, and took drywall down also. We had to hire someone to remove all the pieces, repair the drywall, and paint before I had Carolina Closets come in to redo all the closets. When I stopped by Home Source on Charlotte St (notebooks in hand) and told them what happened, their response was "Well now you'll have the closets you want" while my response was the closets should have been installed properly to begin with. In addition, the wood oak floors have small slits in places where the wood was not laid correctly, locks (including the front door) are crooked, and nearly every window had paint on where the molding was painted so I had to take a razor blade to take the paint off the window. In one bathroom the vanity was not brought down flush to the floor so there is unfinished space. Grout is smeared over tile in bathrooms. the chandelier in the front hallway (weighed 26 pounds) was not anchored properly (screwed into the wood instead of being anchored into a stud) so we took it down and had a new chandelier anchored properly. And, that's not all of it. In summary, sloppy work. If you use this company, inspect everything. I made the attempt to resolve some of the issues by stopping by Home Source's office on Charlotte Street before taking my complaints public. As described above, the response was wholly inadequate. As for the previous owner not bringing up these issues: they didn't know the closet shelving was not secured into the studs; nor did they know the chandelier wasn't secured into studs. These are not things homeowners see until an accident happens or the drywall is opened up. Sadly, very disappointing work."

"HomeSource delivered and continues to deliver as we absolutely love our new kitchen almost a year later. The folks we worked with from the design center, the hands-on contractors to the subcontractors all took pride in their work leaving us with the most beautiful kitchen not only esthetically but also functionally. This remodel process left us looking forward to working with our friends at HomeSource on future projects. Thanks, y’all!"

"I worked with Logan on my bathroom cabinet design. She was very pleasant, knowledgable, and efficient in creating cabinets that worked perfect for our small bathroom. I highly recommend her and Home Source. This was the second project I did with them and was pleased both times."

"As with any remodel, there are going to be unexpected problems but overall, I found everyone I dealt with at Home Source to be proactive, responsive and honorable. And I am very happy with the results."

"Had my bathroom done as it was grossly outdated and I was so impressed with the professionalism and communication from Logan! My bathroom looks great and I couldn’t be happier! 5 starts definitely recommend"