Cashwell Appliance Parts Inc

"Robert the manager is the man! I had a Issue with a stove knob and he helped me several times to fix the situation.. he let me return the wrong knob and let me order a new one. Just professional from start to finish!"

"I have purchased here on many occasions but I tell you they are very rude, impersonal and show a general lack of appreciation for their customers. To boot; They have zero covid protocol and are without personality. You can’t even get a smile or hello out of them (at least they act this way towards their ethnic customers) It’s sad that their sales and counter associates don’t have more business etiquette for dealing with the public. Sometimes it’s not what you know but how well you treat your customers; apparently they didn’t get this lesson. Although my part was correct, I was unable to return it because I simply plugged it up ( not used) just installed. I’m very dissatisfied and do not intend to return; I do have options and will not give my hard earned money to just anyone; I will also tell all my friends on Facebook to do the same. I know many techs that will appreciate this warning. The thing of it is businesses like this won’t even bother to reach out for clarity or to apologize. I noticed that with some of the other reviews. Pride is always before a crash!"

"I always have great experiences with this business. Every time I go in they're always professional and courteous. This store is the only one that I like to deal with. If they sell something I need I will go to them first if they don't sell it that's the only time I will go to a different store. I definitely recommend them"

"My name is Terah and I'm employed with this company. I just want to say a huge thank you to Mr. Faust for his review. I have not been employed very long, but I strive to do my best at all times and help each customer in a way I would want to be helped. So again, Thank you very much for your review, it meant a lot. I'm so very thankful and blessed to have been given the opportunity to work for this company. It's an AWESOME company to work for and to buy from. I'm very proud to be apart of the Charlotte store team. Look forward to continuing the best customer service experience, just stop on in and visit us!!!! :)"

"Would rate them 10 stars of if I could. Great people and very helpful, too. Tara (sp?) helped me a good bit over the phone but then her and a co-worker helped me diagnose my bad dryer element right at the counter. They even helped me put the thermostat back onto the new one. Highly recommend!!"