Middle Creek Veterinary Hospital & Exotic Animal Clinic

"I dropped off my cat at 10:30 am because he was not feeling well. I was told that the doctor will look at him whenever she has time. I waited for a call or text with no response or update. I went back around 3 and told them my cat hadn’t eaten anything they said they’ll feed him which they did not until I went and ask them to feed him around 4 pm. This veterinary is biased because I’m Asian. They seem to care more about Caucasian white people answer their queries and ask to leave and wait for their call. What do Asian people have to do to get equal treatment in this clinic?"

"Update:Finally got an email back and Toni had no idea why I’d been trying to reach them so hours were wasted with back and forth emails and waiting for responses only to be told they couldn’t see us today and then recommended a second animal hospital that doesn’t specialize in exotics. I’m astounded by the lack of care shown by this person/establishment. ***Nothing worse than being ignored by your vet’s office when your furbaby is sick. No answer to calls, no callbacks, no response to text, no response to email. Forced to go to emergency vet and then maybe looking for a new exotic vet’s office. Very disappointed because I liked the vet here and they seemed to like my hedgehog."

"Best exotic vet in the area. I have 5 rats and they have treated 3 of them with great success. Reasonable pricing for an exotic vet and will squeeze you in if there's an urgent matter. Highly recommend!"

"Great service and people! Dr. Swan, Dr. Jaffe, and staff looked over my Guinea pig Ragnar and I am very grateful. I brought him in for different things: weird noise when he pooped, eye ulcer, and then recently a head tilt where they found he had lymphoma and we had to put him to sleep. They are extremely kind, accommodating, knowledgeable, and look out for your pets well being. They always worked with me and my schedule and always took care of my little guy. ❤️ I definitely recommend them!! (Oh and if you get their voicemail, don’t be alarmed, they will call you back!)"

"I’ve been coming to Middle Creek for a few years now with my previous dog who we had to say goodbye to a few months ago. Dr. Jaffee is excellent and the technicians are great. We brought our new dog in yesterday for the first time and I was really nervous about how she would react because this was the first time I have taken her to the vet since adopting her, and she is usually weird around new people. They really took the time to be patient and kind with her and to earn her trust. It meant the world to me and seeing her thrive with their help really made me feel good. Their prices are fair and they offer excellent care. Thank you guys for everything you do!"