Walgreens Pharmacy

"I do not recommend. This pharmacy is disorganized and has poor customer service and a dirty waiting area. They somehow merged my profile with a complete stranger, which must have been a HIPAA violation as personal information for myself and this other person was visible to me. They’ve randomly closed when we were expecting to pick up a prescription and did not communicate about the closure, leaving us without the medication we needed. They seem to have communication issues with nearly every prescription I’ve sent there, blaming it on the sending doctor. And I’m often made to feel as though I’m inconveniencing the staff there just by picking up a prescription. The person working this morning barely listened to what I needed to communicate and talked over me. Additionally the waiting area is filthy, with food on the floor and extremely dirty carpets. There are lots of other pharmacy options in the area, and I recommend going with one of those over Walgreens."

"The past few times I've called to check if my prescription was in stock, the tech that answered has been extremely rude. I get it if you're tired of answering the same question, and if you're stretched too thin. Instead of taking it out on the customers, advocate for your company to provide automated notices of current out of stock prescriptions or something. It's not my fault there's a national shortage, not my fault that I'm prescribed it. At least I was calling to check before clogging up your system with medications that cannot be filled."

"I made a appointment to have a flu shot on line, recd a confirmation number put the appointment in my calendar deleted the email. Went to Walgreens to get it, not on list sorry we need your confirmation number. Since you are not on our list you have to rebook. Sorry I guess I made this all up. Customer service Zero!!!"

"My doctor sent over a prescription Friday morning (3/11) for a severe sinus infection that I have had since January. I went to check the app to see if it was ready... the app stated delayed. I checked back several times and still the same message. I waited until today (3/12) and all day it said delayed. This is typical for any medication that I have had to get filled or refilled. This was the entire reason I switched my kid's meds to Hillsborough Pharmacy. At least I knew they would be taken care of promptly. Walgreens will no longer receive my business and I will be switching my medications to Hillsborough Pharmacy. (Like so many who already have)"

"Recent Update: There was no follow-up from cooperate to the customer complaint. UPDATE: I waited way too long in line based on Walgreens corporate leaders thinking it was a good idea to give the responsibility of giving covid shots to an already understaffed store. I saw people leave while I was waiting in line, there was no way to social distance due to the amount of people waiting. I have never had an issue here. Im nearly always greeted when I enter and by other working staff. Store stays stocked and clean."