Mark's Auto LLC

"I wanted to wait until after my 30 days to post and I don’t have any issues with my car. He did give me a 30 day warranty and I will definitely come back and do business with him and would recommend him."

"He’s rude on the phone and arrogant. Claims to be the number one used car sales in Fayetteville with a 3 star rating and lots of complaints, would rather use cheap parts. Has basically called customers stupid at tax season cause they’ll buy anything."

"Have purchased 5 vehicles from Mark over the years. 3 of which, went on 300+ mile trips straight off the lot, never had any major issues with any of them. Mark will go out of his way to find any vehicle that you might be looking for and keeps in contact with what he has found. Would recommend!!!"

"I would not recommend this place for buying a used vehicle at Mark's Auto. DON'T BUY FROM HERE!!!!!! Be careful of what you buy here. Definitely over priced. I almost had a truck paid off and according to them being a few payments behind and this dealer made no attempts to contact us either by phone, mail, or email like my other car dealer does and advise us of the situation or that they where coming to repo it. At least the place that I have my other car through and still making payments on is working with us. Mark's Auto definitely never called, mailed me. The 2002 Toyota tundra I had, had a rusted frame from being up north and the suspension was shot and rusted out, and the whole front end suspension needed to be replaced and/or rebuilt and was paying almost 10k for it when I did my research that it was over priced for the shape it was in. DO NOT BUY FROM HERE!!!!! Go elsewhere. I've dealt with other buy here pay here dealers and bought better vehicles that weren't high priced as Mark's Auto."

"Have bought several vehicles from here. No issues until this one - which happened to be the most expensive. in June of 2020 bought a 2015 Ford Focus that had issues from day 1. Had to take it to dealer for some recall work (thankfully) on the clutch/transmission. Worked my rear off to pay off car early, however did not completely pay off because Mark owed me a sight shield and was unable to acquire one at the time of purchase and I wanted to still be under contract with him to provide this part, I felt if I paid it off he would not honor it. Mothers Day weekend 2021, car randomly stopped running. Just would not start. Had to have it towed home. Contacted Mark and the only help he would give me was the name and number of some mechanic. Contacted him, and based on the description of the issue, did not want to take the job. That's fine, because his estimate was outrageous! Had another mechanic come to the house to look at vehicle and he refused to take on the job as well due to it possibly being electrical issues and could turn into a rabbit hole...nice guy, appreciated his honesty. Fast forward to Nov 2021, finally had car towed to dealership, it was there for several months and their Master Mechanic had never seen this kind of issue (that's another story). Final payment was scheduled March 10, 2022. That is the day that Marks Auto towed my car out of the dealership with less than $300 owed. The fact that I had been hospitalized for COVID pneumonia and was out of work for almost a month meant nothing. To get the car back, Mark wants over $1k, when less than $300 was the remaining balance, on the day the final payment was due per payment schedule. Remember the sight shield? Never got that either. Car turned into a MONEY PIT, and Mark is very unprofessional, has a disgusting attitude, can be very rude and nasty - which is sad since he owns Marks Auto. He is an unfeeling sheister. And his office help rudely hung up on me. Will NEVER do business with him again."